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JazzHR Logo
JazzHR

JazzHR

Composite Score
7.1 /10
CX Score
6.9 /10
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JazzHR
7.1 /10

What is JazzHR?

JazzHR is powerful, user-friendly recruiting software built to help growing businesses find and hire the right talent, fast. Our affordable solution replaces spreadsheets and inbox recruiting with an intuitive applicant tracking system that streamlines the entire candidate-to-employee journey.

Company Details

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Awards & Recognition

JazzHR won the following awards in the Applicant Tracking Systems - Midmarket category

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JazzHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JazzHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

4
Since last award

79 Plan to Renew

9
Since last award

76 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JazzHR?

12% Negative
19% Neutral
69% Positive

Pros

  • Caring
  • Respectful
  • Transparent
  • Efficient Service

Cons

  • Less Inspiring
  • Under Delivered
  • Inhibits Innovation

Feature Ratings

Average 78

Candidate Application Process

88

Customized Job Postings

82

User Permissions

79

Candidate Experience Surveys

78

Employee Referrals

77

Analytics and Reporting

76

Integration APIs

75

Onboarding and Training

72

AI Capabilities

69

Mobile

66

Vendor Capability Ratings

Average 73

Ease of Implementation

81

Usability and Intuitiveness

77

Ease of IT Administration

76

Availability and Quality of Training

75

Ease of Data Integration

74

Ease of Customization

73

Vendor Support

70

Quality of Features

70

Business Value Created

69

Product Strategy and Rate of Improvement

68

Breadth of Features

68

JazzHR Reviews

Kim S.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use features, similar to most others.

Likeliness to Recommend

6 /10

What differentiates JazzHR from other similar products?

There was nothing that stood out amongst other products.

What is your favorite aspect of this product?

Easy of implementation and use.

What do you dislike most about this product?

The product didn't get the results of candidates I was hoping for.

What recommendations would you give to someone considering this product?

I tried JazzHR as a different platform for our recruiting. It was easy to use and maintain. The help support was good. For us it didn't work any better than the others I have used and average cost. It might not have been the right positions I was hiring for to benefit the platform. If I had different positions to fill I would try again and see if the results were different.

Pros

  • Acts with Integrity
  • Transparent
  • Friendly Negotiation
  • Helps Innovate

Craig R.

  • Role: Human Resources
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

"Excellent tool with great customer service."

Likeliness to Recommend

8 /10

What differentiates JazzHR from other similar products?

The system is definitely usable and can accomplish what it needs to do, plus their customer assistance is top notch, so I recommend it.

What is your favorite aspect of this product?

JazzHR is the most user-friendly and straightforward software I've encountered among application tracking systems. As a platform, it works nicely with what I already use, and the support team is always quick to respond to questions and suggestions. JazzHR has simplified our recruitment procedure, and for that, we are grateful.

What do you dislike most about this product?

Nothing, they have always complied with my suggestions and jumped at the chance to better themselves.

What recommendations would you give to someone considering this product?

This is a great platform that is easy to pick up and use. Helps your team keep better tabs on applications and potential hires. It is compatible with any internal or external recruitment tools you may already be using.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Alvaro I.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to handle, but a powerful tool

Likeliness to Recommend

9 /10

What differentiates JazzHR from other similar products?

For me is how you can create different questions/flows in the different steps of the hiring process that help you to have a real custom process that will work for you and that you can start to improving it.

What is your favorite aspect of this product?

As a user, is definitely how easy you can configure and start using the product. You will be able to configure your workflow and how you can update the whole hiring process.

What do you dislike most about this product?

That they don't have a good responsive or mobile version of Jazz. You can use it but is poor, to say the least.

What recommendations would you give to someone considering this product?

At the beginning you would feel a little bit overwhelmed but have some patience since everything will be worth it in the long run.

Pros

  • Respectful
  • Continually Improving Product
  • Reliable
  • Performance Enhancing