Atlassian

Jira Software Cloud Premium

Composite Score

8.1 /10

CX Score

8.4 /10

44 Reviews Write a Review

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What is Jira Software Cloud Premium?

Advanced Roadmaps for Jira (previously known as Portfolio for Jira) enables realistic strategic planning, regardless of how many teams or people you have working towards your goals. It provides a single source of truth into the health of your projects.

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Jira Software Cloud Premium Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira Software Cloud Premium.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira Software Cloud Premium?

0% Negative

3% Neutral

97% Positive

Pros

Respectful
Performance Enhancing
Includes Product Enhancements
Reliable

Feature Ratings

Average 83

Reporting

Workflow Management

Collaboration

Planning and Scheduling

Dependency and Milestone Tracking

Time & Expense Tracking

Document Management

Resource Management

Hierarchical Task Management

Budget Management

Mobile Access

Vendor Capability Ratings

Average 79

Ease of Implementation

Business Value Created

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Quality of Features

Vendor Support

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Jira Software Cloud Premium Reviews

Aditya J.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Easy to use task management tool

Likeliness to Recommend

8 /10

What differentiates Jira Software Cloud Premium from other similar products?

Collaboration feature adds more value to the team project which is missing in many similar products

What is your favorite aspect of this product?

Very easy to manage the agile methods as well as easy to integrate with other software's

What do you dislike most about this product?

For new user, it takes more time to learn the tool and its effective features

What recommendations would you give to someone considering this product?

More user friendly UI will help a lot

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Effective Service

Katrina Cisa S.

Role: Sales Marketing
Industry: Media
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Jun 2023

Exceptionally versatile and ideal .

Likeliness to Recommend

8 /10

What differentiates Jira Software Cloud Premium from other similar products?

JIRA has various features like filters, APIs, customizable boards, and real-time reports. It also integrates well with other development tools.

What is your favorite aspect of this product?

Atlassian support is of the highest quality and is available 24/7 with unwavering dedication.

What do you dislike most about this product?

Establish clear customization guidelines and best practices to avoid complications in Jira Software.

What recommendations would you give to someone considering this product?

For anyone who is considering Jira Software, I would recommend they go with Jira Service Desk.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Amr E.

Role: C-Level
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Jira: Agile Powerhouse for Teams

Likeliness to Recommend

9 /10

What differentiates Jira Software Cloud Premium from other similar products?

Jira Software Cloud Premium offers advanced features and capabilities that are not available in other similar products. These include advanced roadmaps, enhanced custom fields, and unlimited storage. Additionally, Jira Software Cloud Premium provides priority support and a 99.9% uptime SLA, ensuring that your team can always rely on the tool to manage their projects efficiently and effectively.

What is your favorite aspect of this product?

Jira is pretty straightforward. Once you get used to how to set up a Jira and subscribe to notifications, it works on auto-pilot and helps to get track of complex issues and resolutions and monitor progress

What do you dislike most about this product?

Once Jira is created, it is left out as "Unassigned". I wouldn't say I like this feature as sometimes time is lost in assigning manual work to find it and decide who to take care of the Jira. It should be a way to automate this process.

What recommendations would you give to someone considering this product?

Jira supports teams using Scrum and Kanban with its agile boards. A Scrum team can easily break large and complex projects into manageable tasks to allow them to focus on their sprints and finish faster. A Kanban team can visualise its workflow and set up work-in-progress limits seamlessly to maximise efficiency. Scrum and Kanban templates also help a development team manage its processes.

Pros

Helps Innovate
Continually Improving Product
Reliable
Efficient Service

Jira Software Cloud Premium

What is Jira Software Cloud Premium?

Company Details

Book a Free Demo Today!

Jira Software Cloud Premium Ratings

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Jira Software Cloud Premium?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Time & Expense Tracking Ability to track time for planning and estimating

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Budget Management Includes financial planning, cost management, and payroll budgeting.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Jira Software Cloud Premium Reviews

Aditya J.

Easy to use task management tool

Likeliness to Recommend

Pros

Katrina Cisa S.

Exceptionally versatile and ideal .

Likeliness to Recommend

Pros

Amr E.

Jira: Agile Powerhouse for Teams

Likeliness to Recommend

Pros

Feature Ratings

Reporting

Workflow Management

Collaboration

Planning and Scheduling

Dependency and Milestone Tracking

Time & Expense Tracking

Document Management

Resource Management

Hierarchical Task Management

Budget Management

Mobile Access

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Quality of Features

Vendor Support

Usability and Intuitiveness

Breadth of Features

Ease of Customization