Jira Software Cloud Premium Logo
Jira Software Cloud Premium Logo
Atlassian

Jira Software Cloud Premium

Composite Score
8.1 /10
CX Score
8.4 /10
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Jira Software Cloud Premium
8.1 /10

What is Jira Software Cloud Premium?

Advanced Roadmaps for Jira (previously known as Portfolio for Jira) enables realistic strategic planning, regardless of how many teams or people you have working towards your goals. It provides a single source of truth into the health of your projects.

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Jira Software Cloud Premium Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira Software Cloud Premium.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira Software Cloud Premium?

0% Negative
4% Neutral
96% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Includes Product Enhancements
  • Reliable

Feature Ratings

Average 83

Reporting

86

Workflow Management

86

Collaboration

85

Planning and Scheduling

84

Dependency and Milestone Tracking

84

Time & Expense Tracking

80

Document Management

80

Resource Management

80

Hierarchical Task Management

79

Budget Management

73

Mobile Access

72

Vendor Capability Ratings

Average 79

Ease of Implementation

85

Business Value Created

84

Ease of Data Integration

81

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Quality of Features

77

Vendor Support

77

Usability and Intuitiveness

76

Breadth of Features

75

Ease of Customization

75

Jira Software Cloud Premium Reviews

Gonçalo V.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

A great product with a confusing UX

Likeliness to Recommend

9 /10

What differentiates Jira Software Cloud Premium from other similar products?

It has a lot of customization and changes. Also it as a great plugin approach which provides a lot of extra functionality

What is your favorite aspect of this product?

It's plugin architecture

What do you dislike most about this product?

The UX is rather inconsistent. Also the customization is far from easy to do. Also exporting data to excel is far from optimal and you need to to that export via the REST interface

What recommendations would you give to someone considering this product?

You should try it before you buy it. It's quite an interesting product with lots of potential but it also expensive when you start scalling it to more people

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Asish A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Excellent product

Likeliness to Recommend

10 /10

What differentiates Jira Software Cloud Premium from other similar products?

Analytics. Get site, space, page, and user engagement insights for better content and project decisions.

What is your favorite aspect of this product?

Use it for tracking Agile project data such as: User stories: Each software product feature that needs to be developed.

What do you dislike most about this product?

The tool is hard to set up and get used to.

What recommendations would you give to someone considering this product?

The setup process can be more user friendly.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Giovanni S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Industry Standard SD and PPM

Likeliness to Recommend

8 /10

What differentiates Jira Software Cloud Premium from other similar products?

It is widely recognized and industry standard software which has expected features and a good ROI.

What is your favorite aspect of this product?

The ability for effective PPM, ITSM, and SD all in one product.

What do you dislike most about this product?

Slow implementation of requested features in the backlog by Atlassian.

What recommendations would you give to someone considering this product?

Look into getting both JSM and JSW.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Cons

  • Less Friendly Negotiation