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Kantata Logo
Kantata

Kantata

Composite Score
8.0 /10
CX Score
8.2 /10
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Kantata
8.0 /10

What is Kantata?

Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built cloud software is helping over 2,000 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging the Kantata Industry Cloud for Professional Services™, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.

Company Details

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Awards & Recognition

Kantata won the following awards in the Professional Services Automation category

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Kantata Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kantata.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

98 Plan to Renew

75 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kantata?

4% Negative
15% Neutral
81% Positive

Pros

  • Respectful
  • Security Protects
  • Enables Productivity
  • Acts with Integrity

Cons

  • Under Delivered

Feature Ratings

Average 78

Time Management

82

Security

81

Resource Management

79

Auditability

79

Email Synchronization & Tracking

78

Knowledgebase

77

Project Management

76

Billing

76

Expense Detail Tracking

75

Reporting

75

Process Automation

75

Vendor Capability Ratings

Average 72

Business Value Created

77

Breadth of Features

76

Ease of IT Administration

74

Availability and Quality of Training

73

Vendor Support

73

Usability and Intuitiveness

72

Ease of Data Integration

71

Ease of Implementation

70

Product Strategy and Rate of Improvement

70

Quality of Features

69

Ease of Customization

66

Kantata Reviews

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Lots of functions but need to hear users

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Fair
  • Security Protects
  • Trustworthy

Cons

  • Leverages Incumbent Status

SKYLAR B.

  • Role: Sales Marketing
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

An excellent product for high-volume work!

Likeliness to Recommend

8 /10

What differentiates Kantata from other similar products?

Kantata offers a sort of "all-in-one" approach to business, which is a game-changer. Instead of using apps to track time, bill clients, manage resources, etc. separately, Kantata is the backbone of our workflow and allows us to do all of these things in one place.

What is your favorite aspect of this product?

I'm particularly fond of the way time is tracked; it offers a wide range of customizable options that let us get a good picture of where our time is spent.

What do you dislike most about this product?

The wide variety of features is excellent, but some are implemented in a way that makes them more difficult to use than others. Project status and tasking systems are often overcomplicated, and we require more communication on other platforms to keep things running.

What recommendations would you give to someone considering this product?

This product is great for mid-size organizations that handle large volumes of work (e.g. advertising agencies), but it might be a lesser fit for small businesses that don't need the features or larger businesses that need more accurate information about their work.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Respectful

Andy B.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Great feature set for professional services!

Likeliness to Recommend

9 /10

What differentiates Kantata from other similar products?

Includes both project task management, project financial accounting, team collaboration, and external client collaboration capabilities. This is a rare combination!

What is your favorite aspect of this product?

External customer collaboration capabilities.

What do you dislike most about this product?

It does have a lot of features and complexity to handle various use cases and situations. This can make the learning curve a bit tough at the start. You need to stay focused on the key value you want to achieve and not get distracted on side features.

What recommendations would you give to someone considering this product?

Listen to your implementation lead - don't go for too much too fast! Focus on the key elements you need to drive value for your business and target success in those areas for your go-live.

Pros

  • Continually Improving Product
  • Altruistic
  • Includes Product Enhancements
  • Reliable

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