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Kantata

Kantata

Composite Score
8.5 /10
CX Score
8.8 /10
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Kantata
8.5 /10

What is Kantata?

Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built cloud software is helping over 2,000 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging the Kantata Industry Cloud for Professional Services™, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.

Company Details

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Awards & Recognition

Kantata won the following awards in the Professional Services Automation category

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Kantata Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kantata.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

97 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kantata?

0% Negative
12% Neutral
88% Positive

Pros

  • Enables Productivity
  • Respectful
  • Client Friendly Policies
  • Security Protects

Feature Ratings

Average 83

Time Management

88

Resource Management

84

Expense Detail Tracking

82

Project Management

82

Security

81

Reporting

81

Auditability

81

Knowledgebase

79

Task Management and Workflow

77

Billing

77

Process Automation

76

Vendor Capability Ratings

Average 76

Breadth of Features

80

Business Value Created

80

Ease of IT Administration

78

Usability and Intuitiveness

77

Availability and Quality of Training

76

Vendor Support

76

Ease of Data Integration

75

Product Strategy and Rate of Improvement

75

Quality of Features

74

Ease of Implementation

72

Ease of Customization

69

Kantata Reviews

Hector P.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2021

Overall great product

Likeliness to Recommend

9 /10

What differentiates Kantata from other similar products?

The number 1 difference for us has been the support that Kimble has given us. Kimble gave us great guidance during the implementation and all questions we had and even now we still have weekly meetings to make sure that the system meets our growing requirements. The other great thing is that integration we our SDFC platform and Tableau/ Tableau CRM integration.

What is your favorite aspect of this product?

The ability to easily analysis account, opportunity and case information in one platform. Being able to have that wide and clear view of our operations is a great asset.

What do you dislike most about this product?

Kimble data structure sometimes (depending on how you implement certain objects) is not that intuitive or easy to understand. You have to take some time to understand how everything is connected.

What recommendations would you give to someone considering this product?

I you are going to use only SFDC reporting you are ok. However, if you will want to use Tableau CRM or export the data to a data lake, first ask Kimble the best way to implement the objects and take your time to understand the data model.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service
  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jun 2020

Mavenlink is great, highly recommended!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Scott P.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2020

Great tool. Provides excellent visibility.

Likeliness to Recommend

10 /10

What differentiates Kantata from other similar products?

Mavenlink is built to manage projects for profitability and provides all the functionality and insights needed to do so.

What is your favorite aspect of this product?

It is a complete solution, so hard to select a single aspect. I would have to say the reporting it provides are top-notch.

What do you dislike most about this product?

The mobile user experience is very weak.

What recommendations would you give to someone considering this product?

The integration with an accounting package takes significant time (in our case, NetSuite) but from the data is exchanged, is well worth the investment.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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