Kantata Customer Reviews 2025 | SoftwareReviews

Kantata

Composite Score

8.5 /10

CX Score

8.8 /10

81 Reviews Write a Review

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What is Kantata?

Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built cloud software is helping over 2,000 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging the Kantata Industry Cloud for Professional Services™, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.

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Awards & Recognition

Kantata won the following awards in the Professional Services Automation category

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Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Gold Medalist

2021

Kantata Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kantata.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kantata?

0% Negative

12% Neutral

88% Positive

Pros

Enables Productivity
Respectful
Client Friendly Policies
Security Protects

Feature Ratings

Average 83

Time Management

Resource Management

Expense Detail Tracking

Project Management

Security

Reporting

Auditability

Knowledgebase

Task Management and Workflow

Billing

Process Automation

Vendor Capability Ratings

Average 76

Breadth of Features

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Ease of Customization

Kantata Reviews

Sahil C.

Role: Finance
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Great Project Management Tool

Likeliness to Recommend

8 /10

What differentiates Kantata from other similar products?

1. The only project management tool to include automation in it 2. Not just for project management but great tool for data analysis as well 3. Amazing tech support team

What is your favorite aspect of this product?

1. The planner of the product that helps in designing tasks 2. Easy to work on shared projects with the team 3. Great new launch releases

What do you dislike most about this product?

The price aspects of this products, if the team could work kn bringing that down it would be of great help to the business

What recommendations would you give to someone considering this product?

If you are part of a project management team then this software is a must use

Pros

Efficient Service
Friendly Negotiation
Helps Innovate
Continually Improving Product

Cons

Less Reliable
Wastes Time
Less Fair

Andy B.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Great combo PSA and project management tool!

Likeliness to Recommend

9 /10

What differentiates Kantata from other similar products?

Kantata includes both Professional Services automation tools (time tracking, resource planning, project tracking, billing, etc.) as well as project management (task tracking) and end client collaboration tools. This is a rare combination of features that when combined, provides a highly powerful professional services toolset!

What is your favorite aspect of this product?

My aspect is the project management and end client collaboration tools.

What do you dislike most about this product?

The data integration (in one specific case - Sage Intacct) did not result in as effective integration as desired.

What recommendations would you give to someone considering this product?

Listen to your implementation lead and start with a crawl/walk/run approach. Achieve the core goals and then expand to add in additional features after the go-live.

Pros

Continually Improving Product
Respectful
Includes Product Enhancements
Helps Innovate

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Feb 2024

easy to use very conveniently with no hassle

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kantata

What is Kantata?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Kantata Ratings

85 Likeliness to Recommend

1 Since last award

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Kantata?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Resource Management Define and manage skillsets and align to specific blueprints/workshops, easily adjust and delete bookings based on resource utilization and staffing needs

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Project Management Plan all resources needed to execute projects

Security Permits customers to use their identity provider of choice to manage their sign on

Reporting Straightforward data storage with ability to create any reports easily.

Auditability All changes to contracts are fully audit-trailed to improve controls

Knowledgebase Allows users to create knowledgebase articles, metadata tags, creation data and author's name

Task Management and Workflow Supports triggers and events for process automation.

Billing Includes invoice management, time capture, and expense tracking.

Process Automation Supports process design with a point-and-click interface that lets user build processes

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Kantata Reviews

Sahil C.

Great Project Management Tool

Likeliness to Recommend

Pros

Cons

Andy B.

Great combo PSA and project management tool!

Likeliness to Recommend

Pros

easy to use very conveniently with no hassle

Likeliness to Recommend

Pros

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1
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Feature Ratings

Time Management

Resource Management

Expense Detail Tracking

Project Management

Security

Reporting

Auditability

Knowledgebase

Task Management and Workflow

Billing

Process Automation

Vendor Capability Ratings

Breadth of Features

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Ease of Customization