Kissflow Customer Reviews 2025 | SoftwareReviews

Kissflow

Composite Score

7.0 /10

CX Score

7.1 /10

6 Reviews Write a Review

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What is Kissflow?

Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow enables process owners and IT developers to automate and build middle-office processes and applications. Kissflow’s no-code capabilities empower process owners and business leaders to automate business processes and workflows on a self-service basis without any programming knowledge.

Company Details

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Kissflow Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kissflow?

0% Negative

32% Neutral

68% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 81

Low-Code Automation

100

Process Workflow Designer

100

Process Automation Templates

Real-time Process Analysis

Content Management

Process Simulation

In-App Automated Workflows

Mobile Support

Customizable Performance Dashboards

External Application Data Connectors

Permissions and Governance

Vendor Capability Ratings

Average 82

Quality of Features

Breadth of Features

Ease of Customization

Ease of Data Integration

Business Value Created

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Also Featured in...

Low-Code Business Process Management - Midmarket

Score 7.8

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Business Process Management

Score 7.6

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Kissflow Reviews

Mansi K.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

effortless workflow with Kissflow

Likeliness to Recommend

8 /10

What differentiates Kissflow from other similar products?

It stand out with its intuitive no-code/low-code platform, enabling users to design workflows and automate processes without needing programming expertise. Its flexibility, ease of use, and integration with various tools like Google workspace make it a strong choice for non=tech teams, unlike more code-heavy competitors.

What is your favorite aspect of this product?

My favorite aspect is its drag-and-drop interface,, making it easy to design workflows without needing any coding skills. The ability to quickly create, automate and track processes all in one platform is a huge time-saver and empowers non-technical users to manage complex tasks.

What do you dislike most about this product?

One downside is its limited customization compared to more code-heavy platforms. While it's user-friendly, complex workflows might feel restrictive.

What recommendations would you give to someone considering this product?

I'd recommend Kissflow to those looking for an easy -to-use, no-code solution to automate simple to moderately complex workflows.

Pros

Helps Innovate
Reliable
Unique Features
Appreciates Incumbent Status

Cons

Less Performance Enhancing
Less Inspiring
Less Productive

Aravind R.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2023

Fantastic Product!

Likeliness to Recommend

8 /10

What differentiates Kissflow from other similar products?

Attractive user experience and ready to use connectors are helpful.

What is your favorite aspect of this product?

The support from the team when we are stuck with something really helps!

What do you dislike most about this product?

Need more improvements on other tools connectors

What recommendations would you give to someone considering this product?

I would recommend them use it

Pros

Reliable
Inspires Innovation
Respectful
Fair

Govil K.

Role: Finance
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Kissflow from other similar products?

Simple to use and a great web-based workflow tool.

What is your favorite aspect of this product?

Ease of use and clear delegation of Authority set up

What do you dislike most about this product?

Complicated workflows may be difficult to Manage

What recommendations would you give to someone considering this product?

Worth the buck, buy it.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Kissflow

What is Kissflow?

Company Details

Need Assistance?

Kissflow Ratings

84 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Kissflow?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Content Management Includes collaboration, check-in/check-out, and version control.

Process Simulation The ability to test and model the process with simulated inputs for the purpose of optimizing the design and anticipating performance in the "real world".

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Customizable Performance Dashboards View data points from the process analysis on dashboards that are ready for use out-of-the-box or customizable

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Low-Code Business Process Management - Midmarket

Business Process Management

Kissflow Reviews

Mansi K.

effortless workflow with Kissflow

Likeliness to Recommend

Pros

Cons

Aravind R.

Fantastic Product!

Likeliness to Recommend

Pros

Govil K.

Fantastic product

Likeliness to Recommend

Pros

Feature Ratings

Low-Code Automation

Process Workflow Designer

Process Automation Templates

Real-time Process Analysis

Content Management

Process Simulation

In-App Automated Workflows

Mobile Support

Customizable Performance Dashboards

External Application Data Connectors

Permissions and Governance

Vendor Capability Ratings

Quality of Features

Breadth of Features

Ease of Customization

Ease of Data Integration

Business Value Created

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration