KnowBe4

KnowBe4 Security Awareness Training

Composite Score

8.3 /10

CX Score

8.4 /10

60 Reviews Write a Review

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What is KnowBe4 Security Awareness Training?

KnowBe4 is the world's most popular integrated platform for awareness training combined with simulated phishing attacks. We help thousands of organizations to manage the continuing problem of social engineering.

Company Details

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Awards & Recognition

KnowBe4 Security Awareness Training won the following awards in the Security Awareness & Training category

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KnowBe4 Security Awareness Training Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KnowBe4 Security Awareness Training.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KnowBe4 Security Awareness Training?

7% Negative

6% Neutral

87% Positive

Pros

Security Protects
Efficient Service
Fair
Helps Innovate

Feature Ratings

Average 83

Interactive Training

Knowledge Tests

Content Quality

LMS Integration

Topic Breadth

Real-time analytics

Integration

Variety of Training Materials

Simulated Attacks

Security Awareness Dashboards and Reporting

Ease of User Management

Vendor Capability Ratings

Average 82

Ease of IT Administration

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Ease of Implementation

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Vendor Support

KnowBe4 Security Awareness Training Reviews

Juan C.

Role: Information Technology
Industry: Food and Beverage
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

Great Training/Security Training Platform

Likeliness to Recommend

10 /10

What differentiates KnowBe4 Security Awareness Training from other similar products?

This is a great multidiverse platform, great for training and holding security testing, i believe the number one tool is training your user, and this is it. recommend to everyone who is needing to have your user trained and aware of the security risk out there.

What is your favorite aspect of this product?

Training and being able to see the dashboard of who has taken trainings and who hasn't. Additionally being able to hold test and see if people entered information or opened emails they shouldnt have.

What do you dislike most about this product?

sometimes the program wont sync with our user group, or disconnect and not tell you its not syncing. Additionally our email filter will catch most of the emails and not work during the testing

What recommendations would you give to someone considering this product?

Work down the pricing, and have the most features you can build into it, hold trainings for yourself to better know the bits of the program

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Chris G.

Role: Information Technology
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Best Security Awareness tool out there!

Likeliness to Recommend

10 /10

What differentiates KnowBe4 Security Awareness Training from other similar products?

The simulated phishing emails are fantastic. A lot of stock templates to choose from at different difficulty level and topics which is great for targeted phishing. It is fun to customize them as well. Appreciate the ability to automate the monthly sending of this test to set and forget. Good feedback on who clicked, opened attachment or just viewed the email and the device the views it on. Setting up the Training is easy and can also be automated.

What is your favorite aspect of this product?

Working with the Vendor has been a positive experience. Quick responses to questions and easy to contact. they offer useful free tools along with their paid ones. Phishing simulations are great and the training platform is easy to set up. They keep a lot of the training modules behind the top pay tiers and do not seem to update many very often. They do have do good content though.

What do you dislike most about this product?

Wish there were more training modules, they lock many of the most useful at the highest pay tier. Reports could be more customizable stock ones can be limited. No user roles for admin platform. Only full admin.

What recommendations would you give to someone considering this product?

Better integrations with 3rd party tools

Pros

Helps Innovate
Efficient Service
Effective Service
Respectful

Mark B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

One of the best security education platforms.

Likeliness to Recommend

9 /10

What differentiates KnowBe4 Security Awareness Training from other similar products?

It’s the most robust system we demoed.

What is your favorite aspect of this product?

Content Is great

What do you dislike most about this product?

Cost is so much higher.

What recommendations would you give to someone considering this product?

Look at all the solutions in your budget. Compare quality.

Pros

Helps Innovate
Continually Improving Product
Reliable
Efficient Service

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KnowBe4 Security Awareness Training

What is KnowBe4 Security Awareness Training?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

KnowBe4 Security Awareness Training Ratings

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love KnowBe4 Security Awareness Training?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Interactive Training Follows the concepts of micro learning approach with short burst of interactive videos and modules

Knowledge Tests Testing is available to gauge the knowledge levels of end-users, particularly after a training module has been completed.

Content Quality The content of training is of high quality and goes to the desired level of depth regarding security best practices, while still engaging end users.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Topic Breadth The breadth of training topics being covered is broad and fairly comprehensive, including industry-specific or compliance-based topics as needed.

Real-time analytics Monitor the behavior of the user or a group so it can provide reports and guidance on the risk profile and suggest training content

Integration The solution have the ability to integrate with other third party solutions

Variety of Training Materials Training is delivered through many media including videos, decks, emails, posters, and other supplemental training materials.

Simulated Attacks There is the ability to perform simulated end-user attacks. This includes mock spear-phishing, SMS phishing, and phone social engineering.

Security Awareness Dashboards and Reporting Dashboards and reports for employee completion of training, test scores, and other aspects of the security awareness and training program.

Ease of User Management The CBT product is easy to use and administer with multiple end user groups and to regularly manage the awareness and training program.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

KnowBe4 Security Awareness Training Reviews

Juan C.

Great Training/Security Training Platform

Likeliness to Recommend

Pros

Chris G.

Best Security Awareness tool out there!

Likeliness to Recommend

Pros

Mark B.

One of the best security education platforms.

Likeliness to Recommend

Pros

Most Popular KnowBe4 Security Awareness Training Comparisons

NINJIO

Infosec IQ

Webroot Security Awareness Training

Proofpoint Security Awareness Training

SANS EndUser

Terranova Security Awareness Training

1
Since last award

Feature Ratings

Interactive Training

Knowledge Tests

Content Quality

LMS Integration

Topic Breadth

Real-time analytics

Integration

Variety of Training Materials

Simulated Attacks

Security Awareness Dashboards and Reporting

Ease of User Management

Vendor Capability Ratings

Ease of IT Administration

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Ease of Implementation

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Vendor Support