Kobiton Customer Reviews 2025 | SoftwareReviews

Kobiton

Composite Score

7.8 /10

CX Score

7.9 /10

65 Reviews Write a Review

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What is Kobiton?

Kobiton is how companies make their mobile apps work better everywhere. Using real devices and next-gen automation, you can test your app in a fraction of the time it would normally take.

Company Details

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Kobiton Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kobiton.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

95 Plan to Renew

68 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kobiton?

4% Negative

14% Neutral

82% Positive

Pros

Respectful
Trustworthy
Caring
Client Friendly Policies

Feature Ratings

Average 73

Mobile Security Testing

Pipeline Integrations

Functional Testing

Virtual Mobile Devices

Device and OS Versions Coverage

Mobile Test Environment and Lab Management

Cloud Device Farm (Physical and Simulator)

3rd Party Testing Tool Integration

Artifact Management

Browser Testing

Test Run Workflow Manager

Vendor Capability Ratings

Average 70

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Vendor Support

Breadth of Features

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Kobiton Reviews

Melissa S.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Has great potential but is glitchy

Likeliness to Recommend

7 /10

What differentiates Kobiton from other similar products?

Kobiton has a great selection of device models and OS's

What is your favorite aspect of this product?

The ability to select the same model a customer has to try to replicate the issue they are having with a similar environment

What do you dislike most about this product?

The glitchy aspects, how slow it can be, it's not intuitive or easy to use

What recommendations would you give to someone considering this product?

Have mouse controls on the screen so it's easy to get back to homescreen or apps list

Pros

Helps Innovate
Continually Improving Product
Efficient Service
Effective Service

Paul W.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Excellent platform!

Likeliness to Recommend

10 /10

What differentiates Kobiton from other similar products?

The coverage of different workflows and testing processes. It meets the needs of multiple teams in our organization.

What is your favorite aspect of this product?

The immediacy of opening a mobile device and begin manual testing of our customer's workflows.

What do you dislike most about this product?

There isn't anything negative that I feel strongly about in regard to the Kobiton platform. The area I would suggest growth in would be that I found the available documentation a bit lacking, which led me to contact Support instead of simple self-service.

What recommendations would you give to someone considering this product?

Give it a try. Get a demo from their Sales team. You'll see the value.

Pros

Respectful
Generous Negotitation
Transparent
Helps Innovate

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted May 2023

Good, reliable software that really helps at work.

Likeliness to Recommend

8 /10

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

Kobiton

What is Kobiton?

Company Details

Need Assistance?

Kobiton Ratings

79 Likeliness to Recommend

1 Since last award

95 Plan to Renew

68 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love Kobiton?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mobile Security Testing Verify and validate mobile applications abide to security and confidentiality standards, policies and controls to prevent unauthorized access.

Pipeline Integrations Ability of the platform to integrate with your Continuous Integration tools to improve efficiency and throughput.

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Virtual Mobile Devices Provides multiple testing environments (Emulator and/or Simulator) to support different operating systems, legacy versions, and support for new versions.

Device and OS Versions Coverage Support for the mobile devices and OS versions you want to test on and when you need to test on them.

Mobile Test Environment and Lab Management Create, organize, and manage mobile devices, apps, and users etc. across multiple sessions concurrently.

Cloud Device Farm (Physical and Simulator) Enables parallel testing of mobile devices in the public and private cloud.

3rd Party Testing Tool Integration Out-of-the-box support the management, orchestration and facilitation of mobile application testing involving 3rd party open source or proprietary tools.

Artifact Management Testing artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Kobiton Reviews

Melissa S.

Has great potential but is glitchy

Likeliness to Recommend

Pros

Paul W.

Excellent platform!

Likeliness to Recommend

Pros

Good, reliable software that really helps at work.

Likeliness to Recommend

Pros

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Feature Ratings

Mobile Security Testing

Pipeline Integrations

Functional Testing

Virtual Mobile Devices

Device and OS Versions Coverage

Mobile Test Environment and Lab Management

Cloud Device Farm (Physical and Simulator)

3rd Party Testing Tool Integration

Artifact Management

Browser Testing

Test Run Workflow Manager

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Vendor Support

Breadth of Features

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features