LevelEleven Logo
LevelEleven Logo
Ascent Cloud LLC

LevelEleven

Composite Score
7.9 /10
CX Score
8.2 /10
Category
LevelEleven
7.9 /10

What is LevelEleven?

LevelEleven is a Performance Management Suite for leaders of customer-facing teams to motivate, engage, and coach around key behaviors that drive results. Teams understand goals and activity. Managers coach with consistency using actionable data. Executives have visibility of mission-critical KPIs. Leaders use LevelEleven to transform teams and processes and establish a culture of performance.

Company Details


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Awards & Recognition

LevelEleven won the following awards in the Sales Coaching category

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LevelEleven Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LevelEleven.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

90 Plan to Renew

4
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LevelEleven?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 80

Application Integration

82

Custom Scorecard Templates

81

Dashboards, Analytics and Reporting

81

Coaching Notes

81

Gamification

80

Collaboration

80

Call Ingestion

78

Coaching Records

78

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Vendor Support

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Business Value Created

85

Ease of IT Administration

85

Quality of Features

84

Availability and Quality of Training

82

Ease of Customization

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

LevelEleven Reviews

Heena V.

  • Role: Consultant
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Best tool available!

Likeliness to Recommend

10 /10

What differentiates LevelEleven from other similar products?

CRM Integration, TV Streaming, Data Import & Export Tools, Reporting

What is your favorite aspect of this product?

Reporting, Competition Adjustments

What do you dislike most about this product?

There is nothing to be disliked about it

What recommendations would you give to someone considering this product?

Product is having highly-rated features, Best to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rebekah T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Loved using the product!

Likeliness to Recommend

9 /10

What differentiates LevelEleven from other similar products?

The gamification aspects

What is your favorite aspect of this product?

The ease of use

What do you dislike most about this product?

Unable to do certain customizations

What recommendations would you give to someone considering this product?

Their sales team is really friendly and helpful

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Orion C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Great tool for growing sales teams

Likeliness to Recommend

10 /10

What differentiates LevelEleven from other similar products?

Level 11 covers so many areas at once well enough that you can omit bringing on multiple tools. Gamification, coaching, metrics pacing, goal setting, PIPs, paper trails for HR, etc.

What is your favorite aspect of this product?

The coaching and data clarity were my favorite part. Salesforce has tons of data, but it's not always easy to see it in a way that makes sense. Level 11 makes it crystal-clear what a sales rep needs to do to hit their goal on a daily basis, how to catch up if they're behind, and focus their time more clearly.

What do you dislike most about this product?

The setup process can be a bit clunky at times, but that's pretty much unavoidable when you're working inside of Salesforce

What recommendations would you give to someone considering this product?

Really try to immerse your team in the adoption of the product. If you implement it and hope your team starts using it on their own, you'll likely be disappointed. But once reps start feeling the impact it can have on their organization & personal goals, the light bulb comes on and they're hooked.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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