Livestorm Customer Reviews 2025 | Web and Video Conferencing

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Livestorm

Composite Score

8.3 /10

CX Score

8.6 /10

44 Reviews Write a Review

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What is Livestorm?

Livestorm is the end-to-end video engagement platform enabling organizations to create on-demand, live, or pre-recorded events at scale—from your browser. Our solution supports all the workflows around a video engagement; including landing pages, registration, email follow-ups, and sharing video recordings. Powerful end-to-end analytics helps you track and measure audience engagement. Seamless integration with tools like Pipedrive and Intercom helps you manage all of your insights in one place.

Company Details

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Awards & Recognition

Livestorm won the following awards in the Web and Video Conferencing - Midmarket category

Filter By

2 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

Service Experience
Conflict Resolution

2024

1 Top Rated Capabilities

2 Top Rated Features

2024

Service Experience
Conflict Resolution

2023

Service Experience

2022

1 Top Rated Capabilities

1 Top Rated Features

2022

Livestorm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Livestorm.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Livestorm?

0% Negative

5% Neutral

95% Positive

Pros

Enables Productivity
Trustworthy
Efficient Service
Caring

Feature Ratings

Average 86

Video Conferencing

Instant Messaging

Audio Conferencing VoIP

Audio Controls

Audio Conferencing Call in Bridge

Application Share

Facilitator Functions

Keyboard Mouse Control

Screen Share

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Quality of Features

Ease of Data Integration

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Ease of Customization

Livestorm Reviews

Ayanfe M.

Role: Finance
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

Good in Webinars Simplified

Likeliness to Recommend

9 /10

What differentiates Livestorm from other similar products?

Livestorm stands out for its user-friendly interface and comprehensive webinar and video conferencing features tailored for marketing, sales, and customer success teams.

What is your favorite aspect of this product?

One of my notable aspect of Livestorm is its intuitive user interface, making it easy for both hosts and attendees to navigate and engage with the platform.

What do you dislike most about this product?

I don't have personal opinions or feelings, but some users may find the pricing of Livestorm relatively higher compared to other similar products.

What recommendations would you give to someone considering this product?

Before committing to Livestorm, I recommend thoroughly exploring its features and pricing plans to ensure they align with your specific needs and budget. Additionally, take advantage of any free trials or demos offered to test the platform's functionality firsthand.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Bethuel C.

Role: Industry Specific Role
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Improved Interactions Experience

Likeliness to Recommend

9 /10

What differentiates Livestorm from other similar products?

One click to global connectivity without boundaries limitations

What is your favorite aspect of this product?

Ease of accurate analytics collection

What do you dislike most about this product?

No single dislike I have recognized so far

What recommendations would you give to someone considering this product?

This will lift your potential customers interactions

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Waleed K.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Seamless Webinar Experience: A Top-Notch Solution

Likeliness to Recommend

8 /10

What differentiates Livestorm from other similar products?

Livestorm stands out from other similar webinar and online event platforms with its intuitive and user-friendly interface that makes it easy for both hosts and attendees to navigate and participate in webinars without the need for extensive technical knowledge. This simplicity contributes to a better audience rate, as participants can quickly join and engage in the sessions without any barriers or complex setup. With Livestorm's user-friendly approach, hosts can focus on delivering compelling content, fostering interaction, and building meaningful connections with their audience for a more successful and impactful webinar experience.

What is your favorite aspect of this product?

Livestorm is a browser-based platform, eliminating the need to download any additional software or plugins. This feature enhances convenience and accessibility, as participants can join webinars directly from their web browsers without any installation steps.

What do you dislike most about this product?

Livestorm's pricing tends to be on the pricier end, particularly for larger organisations or enterprises with stricter standards for webinar attendance. Although the platform has many capabilities, individuals on a tight budget could be put off by the price.

What recommendations would you give to someone considering this product?

Examine the pricing options for Livestorm to make sure they are within your means. To choose the package that best meets your needs, be aware of the attendee restrictions and feature changes.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Livestorm

What is Livestorm?

Company Details

Need Assistance?

Awards & Recognition

Livestorm Ratings

88 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Livestorm?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Application Share Ability to share a single application only for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Keyboard Mouse Control Host can grant or remove control

Screen Share Ability to share a computer screen for viewing by web conference participants

File Transfer File transfer services

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Livestorm Reviews

Ayanfe M.

Good in Webinars Simplified

Likeliness to Recommend

Pros

Bethuel C.

Improved Interactions Experience

Likeliness to Recommend

Pros

Waleed K.

Seamless Webinar Experience: A Top-Notch Solution

Likeliness to Recommend

Pros

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Since last award

Feature Ratings

Video Conferencing

Instant Messaging

Audio Conferencing VoIP

Audio Controls

Audio Conferencing Call in Bridge

Application Share

Facilitator Functions

Keyboard Mouse Control

Screen Share

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Quality of Features

Ease of Data Integration

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Ease of Customization