LogicMonitor Platform Logo
LogicMonitor Platform Logo
LogicMonitor

LogicMonitor Platform

Composite Score
8.1 /10
CX Score
8.3 /10
Category
LogicMonitor Platform
8.1 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


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Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

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LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

0% Negative
8% Neutral
92% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 83

Network Quality of Service

85

Network Performance Management

85

Traffic Monitoring

85

Operational Dashboard

85

Network Reporting

84

Network Configuration Management

83

Network Analytics

81

Network Mapping

81

Network Environment Monitoring

79

Network Compliance Management

78

Vendor Capability Ratings

Average 82

Quality of Features

86

Ease of IT Administration

85

Vendor Support

84

Usability and Intuitiveness

83

Business Value Created

83

Availability and Quality of Training

83

Ease of Data Integration

82

Ease of Customization

80

Breadth of Features

80

Ease of Implementation

79

Product Strategy and Rate of Improvement

77

LogicMonitor Platform Reviews

Ankita G.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

Network control and security system

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

Something that differentiates this tool from others is that it is a tool that can be used regardless of its operating system since it is quite light and quick to activate, also this tool allows you to create or rather creates complete reports on network traffic and control of each system that connects with staff in a secure and interactive way

What is your favorite aspect of this product?

What I like the most about this tool is that it has a secure access system, something that guarantees that before being able to enter a private system you must connect with certain types of regulations, it also allows you to collect data through TLS encryption, something that other tools do not they own and it's something we usually work with

What do you dislike most about this product?

I like the safe and effective tool

What recommendations would you give to someone considering this product?

Controls each organization's network system with an efficient and highly known security among software of this type, it is functional and advanced

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Matthew W.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Amazing product with a variety of useful features!

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

Integrations, Tech Partners, UI features

What is your favorite aspect of this product?

Dashboards / API Automation

What do you dislike most about this product?

Sluggishness on the UI (device tree)

What recommendations would you give to someone considering this product?

Visualisation is better than any other monitoring tool!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Lorraine G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Amazing monitoring solution

Likeliness to Recommend

8 /10

What differentiates LogicMonitor Platform from other similar products?

The greatest strengths of the tool is the programmability it has, you can quickly configure metrics, call tree, escalation routes and much more within your portal, it is an agentless monitoring tool and with a single collector, we can monitor hundreds of devices , it is very convenient to view current and historical performance information illustrated in beautiful graphs and you can easily drill down to the short window you want to focus on, it is a great tool for performance monitoring and reporting for large IT environments Medium and cross-platform with a simple setup.

What is your favorite aspect of this product?

I like that you are using a proxy server to collect data and not an agent per device, the graphs and data displayed on the logical monitor are quite useful, the structure of the tools is logical and easy to navigate, it is very clear and It gives you a lot of information about what happens within your network, the best thing about LM is that we can monitor almost any device / statistics within our system, from servers, it also allows us to monitor a wide range of equipment all from a single platform, we allows us to focus on the important alerts and simply review the alerts that are mostly noise.

What do you dislike most about this product?

Cloud monitoring could be more robust, LogicMonitor has made great strides in this department, however there is more to develop compared to some of its competitors.

What recommendations would you give to someone considering this product?

Provides a lot of information and foresight of what to do in the future, I really recommend this product for the great service it offers.

Pros

  • Unique Features
  • Effective Service
  • Inspires Innovation
  • Caring

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