LogicMonitor Platform Logo
LogicMonitor Platform Logo
LogicMonitor

LogicMonitor Platform

Composite Score
8.1 /10
CX Score
8.3 /10
Category
LogicMonitor Platform
8.1 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


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Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

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LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

0% Negative
8% Neutral
92% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 83

Network Quality of Service

85

Network Performance Management

85

Traffic Monitoring

85

Operational Dashboard

85

Network Reporting

84

Network Configuration Management

83

Network Analytics

81

Network Mapping

81

Network Environment Monitoring

79

Network Compliance Management

78

Vendor Capability Ratings

Average 82

Quality of Features

86

Ease of IT Administration

85

Vendor Support

84

Usability and Intuitiveness

83

Business Value Created

83

Availability and Quality of Training

83

Ease of Data Integration

82

Ease of Customization

80

Breadth of Features

80

Ease of Implementation

79

Product Strategy and Rate of Improvement

77

LogicMonitor Platform Reviews

Doug H.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

A bit of a learning curve, but incredibly useful!

Likeliness to Recommend

8 /10

What differentiates LogicMonitor Platform from other similar products?

LogicMonitor has a lot of very well thought-out LogicModules built for monitoring a wide variety of infrastructure devices, with pretty reasonable out-of-the-box alert thresholds. This helps to quickly set up alerts/monitoring with minimal fine-tuning needed.

What is your favorite aspect of this product?

Almost as much customization possibilities as you could ever want, especially for a SaaS product.

What do you dislike most about this product?

Some of the features and usage are not always totally user-intuitive, so it takes a little bit of effort to really be able to utilize LogicMonitor to its full potential.

What recommendations would you give to someone considering this product?

Look into all of the different infrastructure resources that can be monitored using LogicMonitor.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Apr 2021

Fantastic product!"

Likeliness to Recommend

7 /10

Pros

  • Enables Productivity
  • Caring
  • Client Friendly Policies
  • Helps Innovate

Dan G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Great product that can be easily customized.

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

Platform can be easily customized to suit many different business challenges. AIOps is gaining traction and features, and will be a great asset as it matures.

What is your favorite aspect of this product?

Ease of use for non-technical individuals.

What do you dislike most about this product?

It's core is built in Java.

What recommendations would you give to someone considering this product?

Spend time planning out your deployment and organization of your resources, so that you can better utilize grouping for common settings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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