

What is LogicMonitor Platform?
Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LogicMonitor Platform?
Pros
- Efficient Service
- Respectful
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Network Quality of Service
Network Performance Management
Traffic Monitoring
Operational Dashboard
Network Reporting
Network Configuration Management
Network Analytics
Network Mapping
Network Environment Monitoring
Network Compliance Management
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
LogicMonitor Platform Reviews

Doug H.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
A bit of a learning curve, but incredibly useful!
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
LogicMonitor has a lot of very well thought-out LogicModules built for monitoring a wide variety of infrastructure devices, with pretty reasonable out-of-the-box alert thresholds. This helps to quickly set up alerts/monitoring with minimal fine-tuning needed.
What is your favorite aspect of this product?
Almost as much customization possibilities as you could ever want, especially for a SaaS product.
What do you dislike most about this product?
Some of the features and usage are not always totally user-intuitive, so it takes a little bit of effort to really be able to utilize LogicMonitor to its full potential.
What recommendations would you give to someone considering this product?
Look into all of the different infrastructure resources that can be monitored using LogicMonitor.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Fantastic product!"
Likeliness to Recommend
Pros
- Enables Productivity
- Caring
- Client Friendly Policies
- Helps Innovate
Please tell us why you think this review should be flagged.

Dan G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Great product that can be easily customized.
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
Platform can be easily customized to suit many different business challenges. AIOps is gaining traction and features, and will be a great asset as it matures.
What is your favorite aspect of this product?
Ease of use for non-technical individuals.
What do you dislike most about this product?
It's core is built in Java.
What recommendations would you give to someone considering this product?
Spend time planning out your deployment and organization of your resources, so that you can better utilize grouping for common settings.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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