

What is LogicMonitor Platform?
Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LogicMonitor Platform?
Pros
- Efficient Service
- Respectful
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Network Quality of Service
Network Performance Management
Traffic Monitoring
Operational Dashboard
Network Reporting
Network Configuration Management
Network Analytics
Network Mapping
Network Environment Monitoring
Network Compliance Management
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
LogicMonitor Platform Reviews

Sanjeet K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted May 2023
"Best cloud based monitoring system"
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
IT is the only fully automated, cloud-based infrastructure monitoring platform for enterprise IT and managed service providers.
What is your favorite aspect of this product?
Monitoring
What do you dislike most about this product?
All features are good.
What recommendations would you give to someone considering this product?
LogicMonitor is the only fully automated, cloud-based infrastructure monitoring platform for enterprise IT and managed service providers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Daniel N.
- Role: Operations
- Industry: Insurance
- Involvement: End User of Application
Submitted Mar 2023
Network visibility from beginning to end
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
Our major goal is to use the tool to find abnormalities and notify IT professionals of any potential downtime that would affect our clients and workers. Current deployments of LogicMonitor include important servers, domain controllers, virtual machine hosts, front door, and Azure resources.
What is your favorite aspect of this product?
As a service management IT team, we deploy LogicMonitor to maintain both our own infrastructure and the infrastructure of our partners. Logic Monitor plays a crucial part in the monitoring service that we provide for sale. I like how flexible the alerts and monitoring configuration options are in the LogicMonitor Platform. I really adore how the folders are organized.
What do you dislike most about this product?
LogicMonitor displays the average gathered data for the last minute; though this appears to be a reasonable value to consider, it is not always a good idea to collect and analyze such data. As we go into the smartphone industry, we want a solid mobile application from LogicMonitor.
What recommendations would you give to someone considering this product?
For businesses that need to increase IT operations visibility and decrease workloads so that their IT teams may concentrate on more strategic projects, LogicMonitor is a useful tool, and I appreciate its customer support services, which are helping its users all the time; Whenever you need them, they are available for you.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.

Nestor W.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2023
Innovative integrations for leading brands
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
In my perspective with the use of dashboards, topology mapping, forecasting, and extensive reporting, network performance can be better seen, and problems with bandwidth and performance bottlenecks may be located. Far apart from its technical features, its customer assistance is also adorable.
What is your favorite aspect of this product?
Our company actively monitors servers and cloud infrastructure with LogicMonitor for both events and resource usage. Since LogicMonitor offers greater value for us and is more effective, dependable, and efficient in delivering functionality, it has replaced the others. In LogicMonitor, creating users is quite simple, and using roles to manage rights is straightforward. The support for LogicMonitor is excellent. We encountered no problems, and their reaction time is quick.
What do you dislike most about this product?
I haven't yet discovered any substantial flaws that need to be addressed, but I'm confident that as I continue to learn about the product, I'll come across some scenarios where the product may require some changes or the option for me to offer input.
What recommendations would you give to someone considering this product?
If you are also having difficulties with other tools like I am, then give the LogicMonitor Platform a shot. By comparing actual performance to a predetermined baseline of performance, LogicMonitor Platform proactively identifies network issues and offers solutions. It will be a great partner in the growth of your company.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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