LogicMonitor Platform Logo
LogicMonitor Platform Logo
LogicMonitor

LogicMonitor Platform

Composite Score
8.1 /10
CX Score
8.3 /10
Category
LogicMonitor Platform
8.1 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


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Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

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LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

0% Negative
8% Neutral
92% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 83

Network Quality of Service

85

Network Performance Management

85

Traffic Monitoring

85

Operational Dashboard

85

Network Reporting

84

Network Configuration Management

83

Network Analytics

81

Network Mapping

81

Network Environment Monitoring

79

Network Compliance Management

78

Vendor Capability Ratings

Average 82

Quality of Features

86

Ease of IT Administration

85

Vendor Support

84

Usability and Intuitiveness

83

Business Value Created

83

Availability and Quality of Training

83

Ease of Data Integration

82

Ease of Customization

80

Breadth of Features

80

Ease of Implementation

79

Product Strategy and Rate of Improvement

77

LogicMonitor Platform Reviews

Sanjeet K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

"Best cloud based monitoring system"

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

IT is the only fully automated, cloud-based infrastructure monitoring platform for enterprise IT and managed service providers.

What is your favorite aspect of this product?

Monitoring

What do you dislike most about this product?

All features are good.

What recommendations would you give to someone considering this product?

LogicMonitor is the only fully automated, cloud-based infrastructure monitoring platform for enterprise IT and managed service providers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Daniel N.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Network visibility from beginning to end

Likeliness to Recommend

8 /10

What differentiates LogicMonitor Platform from other similar products?

Our major goal is to use the tool to find abnormalities and notify IT professionals of any potential downtime that would affect our clients and workers. Current deployments of LogicMonitor include important servers, domain controllers, virtual machine hosts, front door, and Azure resources.

What is your favorite aspect of this product?

As a service management IT team, we deploy LogicMonitor to maintain both our own infrastructure and the infrastructure of our partners. Logic Monitor plays a crucial part in the monitoring service that we provide for sale. I like how flexible the alerts and monitoring configuration options are in the LogicMonitor Platform. I really adore how the folders are organized.

What do you dislike most about this product?

LogicMonitor displays the average gathered data for the last minute; though this appears to be a reasonable value to consider, it is not always a good idea to collect and analyze such data. As we go into the smartphone industry, we want a solid mobile application from LogicMonitor.

What recommendations would you give to someone considering this product?

For businesses that need to increase IT operations visibility and decrease workloads so that their IT teams may concentrate on more strategic projects, LogicMonitor is a useful tool, and I appreciate its customer support services, which are helping its users all the time; Whenever you need them, they are available for you.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Effective Service

Nestor W.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Innovative integrations for leading brands

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

In my perspective with the use of dashboards, topology mapping, forecasting, and extensive reporting, network performance can be better seen, and problems with bandwidth and performance bottlenecks may be located. Far apart from its technical features, its customer assistance is also adorable.

What is your favorite aspect of this product?

Our company actively monitors servers and cloud infrastructure with LogicMonitor for both events and resource usage. Since LogicMonitor offers greater value for us and is more effective, dependable, and efficient in delivering functionality, it has replaced the others. In LogicMonitor, creating users is quite simple, and using roles to manage rights is straightforward. The support for LogicMonitor is excellent. We encountered no problems, and their reaction time is quick.

What do you dislike most about this product?

I haven't yet discovered any substantial flaws that need to be addressed, but I'm confident that as I continue to learn about the product, I'll come across some scenarios where the product may require some changes or the option for me to offer input.

What recommendations would you give to someone considering this product?

If you are also having difficulties with other tools like I am, then give the LogicMonitor Platform a shot. By comparing actual performance to a predetermined baseline of performance, LogicMonitor Platform proactively identifies network issues and offers solutions. It will be a great partner in the growth of your company.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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