

What is LogicMonitor Platform?
Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LogicMonitor Platform?
Pros
- Efficient Service
- Respectful
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Network Quality of Service
Network Performance Management
Traffic Monitoring
Operational Dashboard
Network Reporting
Network Configuration Management
Network Analytics
Network Mapping
Network Environment Monitoring
Network Compliance Management
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
LogicMonitor Platform Reviews

Silvana G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
The efficient network monitoring platform
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
I appreciate the Logical Monitor interface since it has all of the essential knowledge for monitoring the system and the entire infrastructure. A user-friendly interface with so much required information. From log files to the summaries to the various charts one can construct by gazing at the deeper data, the approach this framework works is the greatest of all the tools I've tested.
What is your favorite aspect of this product?
LogicMonitor is easy to set up in your company and extremely flexible, allowing you to immediately obtain transparency into your ecosystem. Utilizing the best frameworks, we created bespoke displays for different degrees of administration and groups. Their professional help is excellent and prompt.
What do you dislike most about this product?
The cost seems a tad excessive. It can also provide better accessibility to many applications. It might be difficult to enable functionality at times. I didn't enjoy the feature of collecting additional meaningful performance statistics from every one of your networking gear. It keeps track of a variety of indicators for various services, but it might be tough to figure out what each one means.
What recommendations would you give to someone considering this product?
It's a fantastic piece of monitoring technology that's simple to operate. It is not a high-use or agent-based commodity that can be isolated from the outside world. It's excellent for simple surveillance. It can retrieve Active Directory and switch configurations since it uses APIs.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.

Louis B.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Best framework for an enterprise
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
Comparable supervision systems can't match the out-of-the-box usefulness. Each aspect of the LM staff with whom we've engaged has been outstanding, from marketing managers to maintenance experts to each of our marketing and administrative representatives. There are several options for customizing and organizing data. Customized statistics and displays are simple to construct.
What is your favorite aspect of this product?
The application's technological capabilities and how simple it is to integrate additional systems. This utility was simple to integrate into our whole infrastructure, encompassing Cisco, Windows, VMWare, and other manufacturers' technologies. Possessing servers installed, along with a primary server and server application, has no expenditure.
What do you dislike most about this product?
It was too difficult to set up. Our lesser-skilled techs had a difficult time learning how to operate it. A downside was that the billing approach isn't very MSP compatible. Newcomers should avoid this. It is necessary to become acquainted with the statistics that are being generated. Their smartphone skills are limited.
What recommendations would you give to someone considering this product?
If users desire to automate surveillance and avoid losing weeks or months manually specifying each thing to be observed, LogicMonitor is a great option. It's also very customizable, permitting users to analyze unique datasets.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Room for product but coverage great product!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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