LogicMonitor Platform Logo
LogicMonitor Platform Logo
LogicMonitor

LogicMonitor Platform

Composite Score
8.1 /10
CX Score
8.3 /10
Category
LogicMonitor Platform
8.1 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


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Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

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LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

0% Negative
8% Neutral
92% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 83

Network Quality of Service

85

Network Performance Management

85

Traffic Monitoring

85

Operational Dashboard

85

Network Reporting

84

Network Configuration Management

83

Network Analytics

81

Network Mapping

81

Network Environment Monitoring

79

Network Compliance Management

78

Vendor Capability Ratings

Average 82

Quality of Features

86

Ease of IT Administration

85

Vendor Support

84

Usability and Intuitiveness

83

Business Value Created

83

Availability and Quality of Training

83

Ease of Data Integration

82

Ease of Customization

80

Breadth of Features

80

Ease of Implementation

79

Product Strategy and Rate of Improvement

77

LogicMonitor Platform Reviews

Silvana G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

The efficient network monitoring platform

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

I appreciate the Logical Monitor interface since it has all of the essential knowledge for monitoring the system and the entire infrastructure. A user-friendly interface with so much required information. From log files to the summaries to the various charts one can construct by gazing at the deeper data, the approach this framework works is the greatest of all the tools I've tested.

What is your favorite aspect of this product?

LogicMonitor is easy to set up in your company and extremely flexible, allowing you to immediately obtain transparency into your ecosystem. Utilizing the best frameworks, we created bespoke displays for different degrees of administration and groups. Their professional help is excellent and prompt.

What do you dislike most about this product?

The cost seems a tad excessive. It can also provide better accessibility to many applications. It might be difficult to enable functionality at times. I didn't enjoy the feature of collecting additional meaningful performance statistics from every one of your networking gear. It keeps track of a variety of indicators for various services, but it might be tough to figure out what each one means.

What recommendations would you give to someone considering this product?

It's a fantastic piece of monitoring technology that's simple to operate. It is not a high-use or agent-based commodity that can be isolated from the outside world. It's excellent for simple surveillance. It can retrieve Active Directory and switch configurations since it uses APIs.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Louis B.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Best framework for an enterprise

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

Comparable supervision systems can't match the out-of-the-box usefulness. Each aspect of the LM staff with whom we've engaged has been outstanding, from marketing managers to maintenance experts to each of our marketing and administrative representatives. There are several options for customizing and organizing data. Customized statistics and displays are simple to construct.

What is your favorite aspect of this product?

The application's technological capabilities and how simple it is to integrate additional systems. This utility was simple to integrate into our whole infrastructure, encompassing Cisco, Windows, VMWare, and other manufacturers' technologies. Possessing servers installed, along with a primary server and server application, has no expenditure.

What do you dislike most about this product?

It was too difficult to set up. Our lesser-skilled techs had a difficult time learning how to operate it. A downside was that the billing approach isn't very MSP compatible. Newcomers should avoid this. It is necessary to become acquainted with the statistics that are being generated. Their smartphone skills are limited.

What recommendations would you give to someone considering this product?

If users desire to automate surveillance and avoid losing weeks or months manually specifying each thing to be observed, LogicMonitor is a great option. It's also very customizable, permitting users to analyze unique datasets.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2021

Room for product but coverage great product!

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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