

What is LogicMonitor Platform?
Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LogicMonitor Platform?
Pros
- Efficient Service
- Respectful
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Network Quality of Service
Network Performance Management
Traffic Monitoring
Operational Dashboard
Network Reporting
Network Configuration Management
Network Analytics
Network Mapping
Network Environment Monitoring
Network Compliance Management
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
LogicMonitor Platform Reviews

Ankita G.
- Role: Finance
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2021
Network control and security system
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
Something that differentiates this tool from others is that it is a tool that can be used regardless of its operating system since it is quite light and quick to activate, also this tool allows you to create or rather creates complete reports on network traffic and control of each system that connects with staff in a secure and interactive way
What is your favorite aspect of this product?
What I like the most about this tool is that it has a secure access system, something that guarantees that before being able to enter a private system you must connect with certain types of regulations, it also allows you to collect data through TLS encryption, something that other tools do not they own and it's something we usually work with
What do you dislike most about this product?
I like the safe and effective tool
What recommendations would you give to someone considering this product?
Controls each organization's network system with an efficient and highly known security among software of this type, it is functional and advanced
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Matthew W.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Amazing product with a variety of useful features!
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
Integrations, Tech Partners, UI features
What is your favorite aspect of this product?
Dashboards / API Automation
What do you dislike most about this product?
Sluggishness on the UI (device tree)
What recommendations would you give to someone considering this product?
Visualisation is better than any other monitoring tool!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.

Lorraine G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Amazing monitoring solution
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
The greatest strengths of the tool is the programmability it has, you can quickly configure metrics, call tree, escalation routes and much more within your portal, it is an agentless monitoring tool and with a single collector, we can monitor hundreds of devices , it is very convenient to view current and historical performance information illustrated in beautiful graphs and you can easily drill down to the short window you want to focus on, it is a great tool for performance monitoring and reporting for large IT environments Medium and cross-platform with a simple setup.
What is your favorite aspect of this product?
I like that you are using a proxy server to collect data and not an agent per device, the graphs and data displayed on the logical monitor are quite useful, the structure of the tools is logical and easy to navigate, it is very clear and It gives you a lot of information about what happens within your network, the best thing about LM is that we can monitor almost any device / statistics within our system, from servers, it also allows us to monitor a wide range of equipment all from a single platform, we allows us to focus on the important alerts and simply review the alerts that are mostly noise.
What do you dislike most about this product?
Cloud monitoring could be more robust, LogicMonitor has made great strides in this department, however there is more to develop compared to some of its competitors.
What recommendations would you give to someone considering this product?
Provides a lot of information and foresight of what to do in the future, I really recommend this product for the great service it offers.
Pros
- Unique Features
- Effective Service
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
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