

What is LogicMonitor Platform?
Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LogicMonitor Platform?
Pros
- Efficient Service
- Respectful
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Network Quality of Service
Network Performance Management
Traffic Monitoring
Operational Dashboard
Network Reporting
Network Configuration Management
Network Analytics
Network Mapping
Network Environment Monitoring
Network Compliance Management
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
LogicMonitor Platform Reviews
Michael C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2021
Great feature set! Not left wanting.
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
Being cloud hosted it has it own teams to keep the system uptimes ensures that the product is up and being monitor
What is your favorite aspect of this product?
Ease of adding new custom info to devices to integrate with 3rd party software.
What do you dislike most about this product?
Nothing much, originally I was not excited about using a cloud service to monitor networks of multiple clients as it would be an entrypoint but I have been converted.
What recommendations would you give to someone considering this product?
If it can integrate with your ticketing system its amazing!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
Easy to use, wide range of monitoring capabilities
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Tom P.
- Role: Information Technology
- Industry: Consulting
- Involvement: Initial Implementation
Submitted May 2021
Excellent monitoring platform
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
Ease of implementation, customer support
What is your favorite aspect of this product?
Discovery features
What do you dislike most about this product?
I don't have any dislikes
What recommendations would you give to someone considering this product?
Check out the custom dashboards
Pros
- Effective Service
- Generous Negotitation
- Over Delivered
- Friendly Negotiation
Please tell us why you think this review should be flagged.
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