LogicMonitor Platform Logo
LogicMonitor Platform Logo
LogicMonitor

LogicMonitor Platform

Composite Score
8.1 /10
CX Score
8.3 /10
Category
LogicMonitor Platform
8.1 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


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Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

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LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

0% Negative
8% Neutral
92% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 83

Network Quality of Service

85

Network Performance Management

85

Traffic Monitoring

85

Operational Dashboard

85

Network Reporting

84

Network Configuration Management

83

Network Analytics

81

Network Mapping

81

Network Environment Monitoring

79

Network Compliance Management

78

Vendor Capability Ratings

Average 82

Quality of Features

86

Ease of IT Administration

85

Vendor Support

84

Usability and Intuitiveness

83

Business Value Created

83

Availability and Quality of Training

83

Ease of Data Integration

82

Ease of Customization

80

Breadth of Features

80

Ease of Implementation

79

Product Strategy and Rate of Improvement

77

LogicMonitor Platform Reviews

Michael C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Great feature set! Not left wanting.

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

Being cloud hosted it has it own teams to keep the system uptimes ensures that the product is up and being monitor

What is your favorite aspect of this product?

Ease of adding new custom info to devices to integrate with 3rd party software.

What do you dislike most about this product?

Nothing much, originally I was not excited about using a cloud service to monitor networks of multiple clients as it would be an entrypoint but I have been converted.

What recommendations would you give to someone considering this product?

If it can integrate with your ticketing system its amazing!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jun 2021

Easy to use, wide range of monitoring capabilities

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Tom P.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2021

Excellent monitoring platform

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

Ease of implementation, customer support

What is your favorite aspect of this product?

Discovery features

What do you dislike most about this product?

I don't have any dislikes

What recommendations would you give to someone considering this product?

Check out the custom dashboards

Pros

  • Effective Service
  • Generous Negotitation
  • Over Delivered
  • Friendly Negotiation

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