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LogicMonitor Platform Logo
LogicMonitor

LogicMonitor Platform

Composite Score
8.1 /10
CX Score
8.3 /10
Category
LogicMonitor Platform
8.1 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


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Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

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LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

0% Negative
8% Neutral
92% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 83

Network Quality of Service

85

Network Performance Management

85

Traffic Monitoring

85

Operational Dashboard

85

Network Reporting

84

Network Configuration Management

83

Network Analytics

81

Network Mapping

81

Network Environment Monitoring

79

Network Compliance Management

78

Vendor Capability Ratings

Average 82

Quality of Features

86

Ease of IT Administration

85

Vendor Support

84

Usability and Intuitiveness

83

Business Value Created

83

Availability and Quality of Training

83

Ease of Data Integration

82

Ease of Customization

80

Breadth of Features

80

Ease of Implementation

79

Product Strategy and Rate of Improvement

77

LogicMonitor Platform Reviews

Matthew F.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Wonderful Software that has helped business

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

Coming from another provider, their support and onboarding is top notch, their product gives us much more visibility into our network than we had before.

What is your favorite aspect of this product?

I like the Network configuration backup feature and the ability for me to write custom checks and leverage the API.

What do you dislike most about this product?

Integrations with a helpdesk could be more streamlined.

What recommendations would you give to someone considering this product?

I would definitely look at the value you can attain by using the product given its cost, it is a wonderful product and can do a lot.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tom S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2021

Easy to implement with lots of unique features

Likeliness to Recommend

8 /10

What differentiates LogicMonitor Platform from other similar products?

The ease of setup and the functionality out of the box is far better than other products

What is your favorite aspect of this product?

The customisable dashboards allow us to display information exactly how we need to see it

What do you dislike most about this product?

The reporting function still requires some work

What recommendations would you give to someone considering this product?

Its free to trial, have a go and see what its all about today!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2021

The best monitoring solution we are aware of.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Saves Time

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