


What is LogicMonitor Platform?
Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LogicMonitor Platform?
Pros
- Efficient Service
- Respectful
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Network Quality of Service
Traffic Monitoring
Operational Dashboard
Network Reporting
Network Performance Management
Network Configuration Management
Network Environment Monitoring
Network Analytics
Network Compliance Management
Network Mapping
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Business Value Created
Ease of Customization
Ease of Implementation
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
LogicMonitor Platform Reviews

Michael J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Do yourself a favor and use LogicMonitor!
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
Ease of customization and the support from the vendor are the 2 biggest differentiation factors for me!
What is your favorite aspect of this product?
I love how easy it is to deploy in a network and start monitoring. The API is also fantastic and feature-rich.
What do you dislike most about this product?
Sometimes its easy to make mistakes that can affect a lot of devices at the same time.
What recommendations would you give to someone considering this product?
Purchase the Pro Support engagement! The LogicMonitor PS team is fantastic and really made the difference during our initial deployment. Their team is extremely knowledgeable, and not just about their own platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Idan L.
- Role: Operations
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Mar 2021
Great Product, easy to use and implement
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
Easy to use and customize
What is your favorite aspect of this product?
Easy to use and customize. Centrelized
What do you dislike most about this product?
Missing insights and automations
What recommendations would you give to someone considering this product?
Go for it. This is a great product helping us to keep our production mission critical system up and running and increase our SLA
Pros
- Reliable
- Efficient Service
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.

Bianca A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2020
Powerful and simple monitoring
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
It is distinguished from the others because it gives the user from fully detailed and customizable reports, offers a variety of functions that you can use to proactively optimize and solve problems, allows you to carry out the monitoring of each business application so that it Visualize if you are performing as you should or not, which helps you to solve any problem before they become something of greater risk.
What is your favorite aspect of this product?
What I like most about this software is that it can not only be used at the enterprise level but can also be used at the home level and this is because it tracks websites, monitors applications, cloud services and even database, networks and virtual machines, its administration can be quite simple since it is based on a single console, in addition it is not only ideal for monitoring but also is responsible for carrying out data collection in a way that is possible Create alerts and graphics.
What do you dislike most about this product?
One point I do not like about this software is that its price is quite high, so this is another limitation for small businesses to use this software, and their email alerts are not as readable.
What recommendations would you give to someone considering this product?
Despite its cost, I recommend trying this software, remember to have multiple alert levels for different alert states, and using this software will allow you to monitor websites, you can connect the URLs to get an overview of the performance of your websites or Web applications at any given time.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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