

What is LogicMonitor Platform?
Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LogicMonitor Platform?
Pros
- Efficient Service
- Respectful
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Network Quality of Service
Network Performance Management
Traffic Monitoring
Operational Dashboard
Network Reporting
Network Configuration Management
Network Analytics
Network Mapping
Network Environment Monitoring
Network Compliance Management
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
LogicMonitor Platform Reviews

Christoph V.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Best enterprise monitoring tool
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
LogicMonitor allowed us to see all of the infrastructure components as well as the specifics of alerting. It sends out emergency alerts to the appropriate teams via email and text. Its popularity is growing every day as its capabilities and performance improvements. We monitor network traffic, servers, databases, application faults and basic performance, logs, and many more.
What is your favorite aspect of this product?
LogicMonitor is used to monitor the operation and health of all of our internal IT systems in our data center, as well as our client equipment at customer locations. We have our own data center, but we also have hundreds of devices at client locations that we need to monitor and control for their health and performance. My favorite aspect of LogicMonitor is the simplicity with which I can expand my monitoring capabilities, and, to be honest, the attributes.
What do you dislike most about this product?
I wish they had more support for older monitoring that relies on SNMP traps. It would be nice to have the option of a basic device add vs. a complicated device add. I think this may work in our favor.
What recommendations would you give to someone considering this product?
I would appreciate your decision if you want to use LogicMonitor. Due to several aspects, I truly love it. The dashboard may be substantially customized to provide us with complete control over what we wish to focus on. The capacity to monitor almost everything. It is simple to deploy, add devices, create alarms, and so on. It's quite adaptable and customizable.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Caolan M.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Like the design of the platform
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
Through this single tool, we can monitor our complete environment, including servers, networks, and telephony. In addition, we can monitor apps in our environment. The ability to maintain high availability has been extremely beneficial to us. The majority of the required MIBs/OIDs are already part of the native monitoring, allowing us to quickly establish our monitoring space.
What is your favorite aspect of this product?
We primarily used LogicMonitor to monitor our infrastructure's servers, networks, and clusters. The features and designs of LogicMonitor help us with the difficulties we face with our on-premises monitor and alarm system. Furthermore, LogicMonitor provided us with visibility into all of the infrastructure components as well as the elements of alerts.
What do you dislike most about this product?
In terms of net flow, it's severely inadequate, and it's far too little for a mid-sized company. The number of flows per box is insufficient, and the data may be incorrect. The NetFlow report is untrustworthy. Certainly, support isn't ideal. Many issues were not resolved until they were escalated to senior management.
What recommendations would you give to someone considering this product?
If you require a solution that can monitor your infrastructure from anywhere, provides 24/7 online assistance, is highly compatible with most of your hardware, is cost-effective, and is simple to set up and manage, then LogicMonitor is the one who can fulfill your requirements.
Pros
- Continually Improving Product
- Enables Productivity
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Especially for MSPs, the heavyweight champ
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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