GoTo

LogMeIn Central by GoTo

Composite Score

8.2 /10

CX Score

8.6 /10

38 Reviews Write a Review

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What is LogMeIn Central by GoTo?

Maintain Your IT Infrastructure from Anywhere with Powerful RMM software. Enable your employees to work from home instantly and keep your business secure with LogMeIn Central by GoTo.

Company Details

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Awards & Recognition

LogMeIn Central by GoTo won the following awards in the Remote Monitoring and Management category

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2025 Data Quadrant Champion

Latest Award, 2025

0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

0 Top Rated Capabilities

3 Top Rated Features

2024

0 Top Rated Capabilities

5 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Service Experience
Contract Negotiation

2022

LogMeIn Central by GoTo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogMeIn Central by GoTo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

2
Since last award

74 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogMeIn Central by GoTo?

0% Negative

0% Neutral

100% Positive

Pros

Enables Productivity
Fair
Reliable
Saves Time

Feature Ratings

Average 75

Anti Malware Signature Detection

Remote Control

Endpoint Backup

Discovery

Remote NOC, SOC, Helpdesk Integration

Network Management

Ransomware Recovery and Removal

Patch Management

Real User Monitoring

Mobile Device Management

Support for IoT Devices

Vendor Capability Ratings

Average 73

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Ease of Customization

LogMeIn Central by GoTo Reviews

SUMIT B.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

A Quick Overview of LogMeIn Central by GoTo

Likeliness to Recommend

9 /10

What differentiates LogMeIn Central by GoTo from other similar products?

It Offers automation features like patch management, software deployment, and scripting.

What is your favorite aspect of this product?

It have User-friendly interface with easy navigation.

What do you dislike most about this product?

It's Pricing can be expensive, especially for small businesses.

What recommendations would you give to someone considering this product?

It's Ideal for IT teams, MSPs, and businesses managing multiple remote devices.

Pros

Reliable
Performance Enhancing
Effective Service
Respectful

Anurag R.

Role: Sales Marketing
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2025

Reliable Device Management for IT Teams

Likeliness to Recommend

9 /10

What differentiates LogMeIn Central by GoTo from other similar products?

LogMeIn Central has built-in features that automatically handle software updates, security patches, and maintenance tasks. This means that IT teams don’t have to manually go through every device and update it individually, saving a lot of time and effort. With these automatic updates, your devices will always have the latest software, which is important for keeping everything secure. Regular updates help fix security weaknesses that could be targeted by hackers, so your business’s devices are less likely to be at risk.

What is your favorite aspect of this product?

One of the best features for me is the ability to transfer files easily between devices during a remote session. It’s super simple to upload and download files, which makes it much easier to fix problems or offer support. You can quickly send documents or updates back and forth without needing to use extra tools like email or file-sharing apps. It’s all built into the system, saving time and hassle.

What do you dislike most about this product?

LogMeIn Central does have some automation features, but it’s missing more advanced options that other platforms might offer. For example, it doesn’t have things like automatic repairs or the ability to schedule tasks in a more detailed way. This means businesses with more complicated needs might find it a bit limited, and may need to do extra work manually or use other tools to get those features.

What recommendations would you give to someone considering this product?

LogMeIn Central can automatically handle some tasks, like updates and patches, which saves time. However, it doesn’t offer as much automation for more advanced tasks compared to other tools. If your business needs more automation for things like routine maintenance or fixing issues automatically, you might need to use additional tools alongside LogMeIn Central to get the job done.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Ronald K.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Powerful remote managemnt, but pricing may be high

Likeliness to Recommend

9 /10

What differentiates LogMeIn Central by GoTo from other similar products?

It's comprehenive remote management capabilities.

What is your favorite aspect of this product?

It's seamless remote control and device management.

What do you dislike most about this product?

Its pricing, which can be relatively high compared to some competitors.

What recommendations would you give to someone considering this product?

I recommend thoroughly evaluating the pricing and feature set to ensure it aligns with your business needs, and take advantage of the trial period to test its remote management capabilities before committing.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

LogMeIn Central by GoTo

What is LogMeIn Central by GoTo?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2022 Emotional Footprint Champion

LogMeIn Central by GoTo Ratings

88 Likeliness to Recommend

1 Since last award

95 Plan to Renew

2 Since last award

74 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love LogMeIn Central by GoTo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Remote Control Allows users access to the devices remotely, taking control of the physical screen, keyboard and other inputs.

Endpoint Backup Includes modules for backing up endpoint devices such as Laptops, PCs, and Tablets.

Discovery Automated discovery and identification of devices and associated applications on the network.

Remote NOC, SOC, Helpdesk Integration Integration into a 3rd party NOC, SOC, or helpdesk operated by the software vendor or a partner organization.

Network Management Includes network device monitoring, performance analysis, and intelligent notifications.

Ransomware Recovery and Removal Recover files removed and/or encrypted by ransomware.

Patch Management Ability to deliver patches, releases, and upgrades to O/s and affiliated systems.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Mobile Device Management The ability to deploy management settings to iOS and Android devices, either corporate-issued or personally-owned.

Support for IoT Devices Supports the discovery, inventory, monitoring and management of IoT devices.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

LogMeIn Central by GoTo Reviews

SUMIT B.

A Quick Overview of LogMeIn Central by GoTo

Likeliness to Recommend

Pros

Anurag R.

Reliable Device Management for IT Teams

Likeliness to Recommend

Pros

Ronald K.

Powerful remote managemnt, but pricing may be high

Likeliness to Recommend

Pros

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Feature Ratings

Anti Malware Signature Detection

Remote Control

Endpoint Backup

Discovery

Remote NOC, SOC, Helpdesk Integration

Network Management

Ransomware Recovery and Removal

Patch Management

Real User Monitoring

Mobile Device Management

Support for IoT Devices

Vendor Capability Ratings

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Ease of Customization