LogMeIn Central by GoTo Logo Award Winner Product Badge
LogMeIn Central by GoTo Logo Award Winner Product Badge
GoTo

LogMeIn Central by GoTo

Composite Score
8.2 /10
CX Score
8.6 /10
Category
LogMeIn Central by GoTo
8.2 /10

What is LogMeIn Central by GoTo?

Maintain Your IT Infrastructure from Anywhere with Powerful RMM software. Enable your employees to work from home instantly and keep your business secure with LogMeIn Central by GoTo.

Company Details


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Awards & Recognition

LogMeIn Central by GoTo won the following awards in the Remote Monitoring and Management category

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LogMeIn Central by GoTo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogMeIn Central by GoTo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

2
Since last award

74 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogMeIn Central by GoTo?

0% Negative
0% Neutral
100% Positive

Pros

  • Enables Productivity
  • Fair
  • Reliable
  • Saves Time

Feature Ratings

Average 75

Anti Malware Signature Detection

78

Remote Control

77

Endpoint Backup

77

Discovery

76

Remote NOC, SOC, Helpdesk Integration

76

Network Management

76

Ransomware Recovery and Removal

75

Patch Management

74

Real User Monitoring

74

Mobile Device Management

72

Support for IoT Devices

72

Vendor Capability Ratings

Average 73

Breadth of Features

77

Business Value Created

77

Product Strategy and Rate of Improvement

75

Ease of Implementation

74

Ease of IT Administration

74

Usability and Intuitiveness

73

Quality of Features

73

Ease of Data Integration

72

Availability and Quality of Training

70

Vendor Support

70

Ease of Customization

67

LogMeIn Central by GoTo Reviews

Pavithra R.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

fantastic product

Likeliness to Recommend

8 /10

What differentiates LogMeIn Central by GoTo from other similar products?

logMeIn Central provides a centralized platform for managing and monitoring remote computers and servers. It allows businesses to automate key IT tasks such as patch management, software updates, and system maintenance, which helps streamline IT operations and reduce manual workload.

What is your favorite aspect of this product?

If I were to pick a favorite aspect of LogMeIn Central, I’d say it’s the centralized management and automation capabilities. The ability to manage and monitor all endpoints from a single platform is a huge time-saver for IT teams. Automating tasks like patch management and software updates not only reduces manual work but also helps ensure that systems stay secure and up to date without constant intervention.

What do you dislike most about this product?

One of the main drawbacks of LogMeIn Central is its pricing structure, which some users find a bit high, especially for smaller businesses or those with limited budgets. While it provides a lot of functionality, the cost can add up quickly as you scale and add more devices or users. This can make it less accessible for companies that are just starting out or don't require all the advanced features offered.

What recommendations would you give to someone considering this product?

If you’re considering LogMeIn Central, here are some recommendations to help you get the most out of the product: Evaluate Your Budget and Scale: LogMeIn Central is feature-rich, but it can also be on the pricier side, especially if you need to manage a large number of devices. Make sure the pricing fits your budget, particularly as you scale. Consider whether you need all the advanced features or if a more basic plan might suffice for your current needs.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Natalia A.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Essential for Remote IT Administration

Likeliness to Recommend

9 /10

What differentiates LogMeIn Central by GoTo from other similar products?

LogMeIn Central provides 24/7 customer support, along with a helpful knowledge base that includes guides, video tutorials, and tips on how to fix common problems. This means that whenever you run into an issue, you can easily find the help you need to resolve it quickly. Not all similar products offer this level of support.

What is your favorite aspect of this product?

I like most about LogMeIn Central is how seriously it takes security. It has features like multi-factor authentication, encryption, and secure remote access, so I feel confident that the data and devices I'm managing are safe. It's reassuring to know that security is a top priority, especially when you're handling sensitive information.

What do you dislike most about this product?

LogMeIn Central is easy to use if you're already familiar with remote management tools, but it can be a bit much for newcomers. There are a lot of features, and it might take some time to figure out how to use them all. It would be helpful if there was a clearer, step-by-step guide for new users or a simpler design to make it easier to get started.

What recommendations would you give to someone considering this product?

If keeping your business safe is really important, LogMeIn Central is a great option because it has strong security features like encryption and multi-factor authentication. But if your business also needs extra security, like automatic backups or advanced network monitoring, you might want to check if LogMeIn Central covers all those needs or if you'll need other tools to help.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

HESBON N.

  • Role: Public Sector
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Exquisite product!

Likeliness to Recommend

10 /10

What differentiates LogMeIn Central by GoTo from other similar products?

It's ease-to-use remote management features

What is your favorite aspect of this product?

It's remote desktop access and centralized device management

What do you dislike most about this product?

It's high prices for smaller businesses

What recommendations would you give to someone considering this product?

Evaluating the pricing based on their business size and needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Under Delivered

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