Lucidspark Logo Award Winner Product Badge
Lucidspark Logo Award Winner Product Badge
Lucid Software Inc.

Lucidspark

Composite Score
8.9 /10
CX Score
8.9 /10
Category
Lucidspark
8.9 /10

What is Lucidspark?

Host dynamic brainstorming sessions on an intuitive canvas. Collect ideas, organize thoughts, and pick the best course of action to keep your project moving forward. Then take the next step and turn insights into action. Capture team insights with sticky notes, freehand drawing, and color-coded cursors, shapes, and lines for each collaborator. Work together on an infinite canvas that expands to hold even the biggest ideas.

Company Details


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Awards & Recognition

Lucidspark won the following awards in the Whiteboard Software category

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Lucidspark Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Lucidspark.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Lucidspark?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Inspires Innovation

Feature Ratings

Average 87

Collaboration

92

Infinite Canvas

89

Sticky Notes

87

Annotation

87

Screen Sharing

85

Role-Based Access

84

Record, Save, and Export Canvases

84

Multimedia Content

83

Surveys and Polling

82

Integration with Meeting Solutions

77

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Breadth of Features

85

Business Value Created

84

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

82

Ease of Data Integration

80

Ease of Customization

79

Product Strategy and Rate of Improvement

79

Vendor Support

78

Lucidspark Reviews

Arelious J.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Lucidspark made it easy to live and collaborate

Likeliness to Recommend

8 /10

What differentiates Lucidspark from other similar products?

We used this to make organizational charts, and it was far simpler to use than Microsoft Visio or any of Microsoft's other applications. We were all helped by the group's capacity to see and contribute to the production in progress. Unfortunately, we were only able to try out the product's collaboration features.

What is your favorite aspect of this product?

I was able to improve my customer onboarding procedures with the help of Lucidpark. As a result of having this platform at my disposal, I can design customer journeys and internal processes that are more streamlined and systematic. Lucidchart is so helpful, and I appreciate how simple it is to use. Because of its user-friendly layout, I was able to swiftly outline my team's structure and organizational structure.

What do you dislike most about this product?

Charts were not easily exported outside of Lucidspark's proprietary format, making it difficult to share them with coworkers who did not have a subscription.

What recommendations would you give to someone considering this product?

It would have been much more challenging to work on visual products in real time using other platforms, especially with file-sharing capabilities like Box.

Pros

  • Reliable
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Giana F.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Coordinated Brainstorming System

Likeliness to Recommend

9 /10

What differentiates Lucidspark from other similar products?

Lucidspark ensure there is valid brainstorming process, and this saves on the chances of making right moves.

What is your favorite aspect of this product?

Lucidspark has a specified form of presentation and idea discussion through online assistance.

What do you dislike most about this product?

Lucidspark is more diverse in setting the right concepts for business presentation and training.

What recommendations would you give to someone considering this product?

Lucidspark is smart in navigating all ideas for smooth performance

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Karen B.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Strategic planning with LucidSpark

Likeliness to Recommend

9 /10

What differentiates Lucidspark from other similar products?

To improve business operations in areas such as ideation, teamwork, agile and project planning, study of the customer experience, and strategic analysis, Lucidspark is used by all departments. Staff members gain confidence when they realize their voices are being heard and their thoughts are respected. As a result, it is useful for streamlining business operations and honing in on improvement areas.

What is your favorite aspect of this product?

Working remotely with customers in order to envision user processes, intricate technical architecture, or ways of working. In areas where I favor more conventional methods, such as project planning, I find it to be of little benefit. A direct line of communication to Lucid was always available. Actually, we haven't received many requests for help because Lucid is so smooth.

What do you dislike most about this product?

As a con, the inability to fully customize the software means that it is more suitable for smaller businesses. See exactly what files have been exchanged and with whom.

What recommendations would you give to someone considering this product?

For groups with five members or fewer, Lucidspark is an excellent choice. Whenever I've worked with groups of more than three people, the whiteboard quickly became overcrowded. This isn't always a terrible thing, but it does increase the risk that good comments and ideas will be forgotten. Data visualization has never been more engaging than in this tool, which also makes it a great team-building exercise.

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Helps Innovate

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