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LumApps Logo Award Winner Product Badge
LumApps

LumApps

Composite Score
8.7 /10
CX Score
9.0 /10
Category
LumApps
8.7 /10

What is LumApps?

LumApps Social Collaborative Intranet helps companies in all industries improve communications and much more. Lets get in touch! LumApps is the next step in the evolution of the employee intranet. Fully integrated with Microsoft Office 365, as well as G-Suite and other tools, the powerful LumApps Platform lets employees connect and collaborate to create a more efficient and engaged workforce.

Company Details


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Awards & Recognition

LumApps won the following awards in the Digital Workplace category

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LumApps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LumApps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LumApps?

2% Negative
2% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Feature Ratings

Average 86

Chatbot

90

Employee Directory

89

Workflow & Approvals

89

Workplace for Portal

88

File Sharing Collaboration

88

Calendars

87

Mobile App

87

News Feed

87

Discussion Forums

87

Broadcast to TVs

87

Reporting and Analytics

87

Vendor Capability Ratings

Average 85

Quality of Features

88

Usability and Intuitiveness

87

Business Value Created

87

Product Strategy and Rate of Improvement

86

Ease of Implementation

85

Vendor Support

85

Availability and Quality of Training

85

Ease of Data Integration

84

Breadth of Features

84

Ease of IT Administration

83

Ease of Customization

83

LumApps Reviews

Piusi N.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Coordinated and Determined Business Approach

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

The product has a great integration feature that integrates with other systems hence increasing productivity.

What is your favorite aspect of this product?

One of the best features of this product is file sharing collaboration, task management, and employee directory.

What do you dislike most about this product?

I like everything about this product.

What recommendations would you give to someone considering this product?

I would recommend this product to HR departments as it helps them to share important Human resource information.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Megann K.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Nice program with excellent features.

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

It is distinct from other programs because it has the best appearance and the easiest to use interface.

What is your favorite aspect of this product?

Our ability to create specialized communities for each of our company's divisions has greatly facilitated the dissemination of information throughout the organization. LumApps is a platform we use to disseminate corporate news, and it has helped us guarantee that all communications within the firm come from a single, reliable location for all employees.

What do you dislike most about this product?

It was not clear how to set up notifications for a specific subset of community members. It needed an unnecessary integration with Google Groups. This functionality should be more user-friendly and require only minor adjustments to LumApps' settings, as opposed to requiring an external platform.

What recommendations would you give to someone considering this product?

In my opinion, this software is a must-have because it will serve as a hub for all internal corporate communications, including HR, marketing, sales, and news. The requirement for supplemental software to host other data is removed when everything is accessible through a single gateway. It's a special channel through which our staff may communicate with one other and with the company as a whole.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

David V.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Top-notch digital workplace

Likeliness to Recommend

10 /10

What differentiates LumApps from other similar products?

LumApps provided a method to create content, keep it updated, and organize it so users have a single system to turn to. It makes it easier to access the information that we need. With LumApps, we are able to onboard all brands into the bigger organization from a single location.

What is your favorite aspect of this product?

Previously we needed different tools to manage data. Now everything is available through a single portal, there is no longer a need for other programs to hold additional data. Beyond our early aspirations, LumApps has steadily evolved into a platform that can meet all types of corporate requirements. First of all, I never had any issues but I need their support team to start. They have amazing personalities and updated knowledge about everything.

What do you dislike most about this product?

A few minor issues and very slow feature enhancement via updates. LumApps can be challenging to manage due to their feature set. Because they are "hidden," some interesting aspects of a product are occasionally difficult to discover.

What recommendations would you give to someone considering this product?

We use LumApps as a communication tool to inform employees of news and updates. LumApps supports ton features which were extremely helpful for all of our employees including non-content managers. Everyone can use it with ease. Its UI is simple to use and understand fully.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

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