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LumApps Logo Award Winner Product Badge
LumApps

LumApps

Composite Score
8.7 /10
CX Score
9.0 /10
Category
LumApps
8.7 /10

What is LumApps?

LumApps Social Collaborative Intranet helps companies in all industries improve communications and much more. Lets get in touch! LumApps is the next step in the evolution of the employee intranet. Fully integrated with Microsoft Office 365, as well as G-Suite and other tools, the powerful LumApps Platform lets employees connect and collaborate to create a more efficient and engaged workforce.

Company Details


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Awards & Recognition

LumApps won the following awards in the Digital Workplace category

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LumApps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LumApps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LumApps?

2% Negative
2% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Feature Ratings

Average 86

Chatbot

90

Employee Directory

89

Workflow & Approvals

89

Workplace for Portal

88

File Sharing Collaboration

88

Calendars

87

Mobile App

87

News Feed

87

Discussion Forums

87

Broadcast to TVs

87

Reporting and Analytics

87

Vendor Capability Ratings

Average 85

Quality of Features

88

Usability and Intuitiveness

87

Business Value Created

87

Product Strategy and Rate of Improvement

86

Ease of Implementation

85

Vendor Support

85

Availability and Quality of Training

85

Ease of Data Integration

84

Breadth of Features

84

Ease of IT Administration

83

Ease of Customization

83

LumApps Reviews

Albert A.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

An incredibly effective system for users

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

In the market, LumApps is, in my opinion, the only product that is offered as such an incredibly efficient system with such wonderful and numerous features. Its uniqueness is evident in the features stack, which is quite broad and contains only necessary and cutting-edge elements. Offer unrivaled Customer Support to make their users feel valued and respected.

What is your favorite aspect of this product?

When we need to work in a highly collaborative environment, LumApps is the flexible and complete option. Its options are literally limitless, and its widgets are exquisite. We constantly feel secure and content using LumApps as our news and update sharing alternative in the organization. We cherish the potentiality of crafting material based on our user preferences. The fact that it is so easy to use is what I find most attractive.

What do you dislike most about this product?

The only thing that irritates me and other businesses is that we should have to pay more to change the look of the mobile app icon for our private portal. Additionally, this disadvantage also makes it difficult to choose price models that are reasonable to meet the demands of our business.

What recommendations would you give to someone considering this product?

As a happy LumApps customer, I recommend users install this system in the company if they too seek a robust and secure digital workplace to collaborate effectively with their online users and clients. Sharing updates in real time with your virtual colleagues is another smart move. All digital workplace business demands can be met using LumApps.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brooklyn M.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Helpful system to build a safe environment

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

Thanks to plug-ins with Google Workspace, and many other platforms, LumApps has allowed us to be more productive and provided us with a smooth customer journey. Another plus is that this platform also serves to build a unified appearance with our brand recognition, toolkits, and other portals to keep our users interested and coming back to our intranet as part of their regular work.

What is your favorite aspect of this product?

We really adore the possibility of tailoring material based on user characteristics which is one of its most lucrative features. Furthermore, there is a ton of extremely helpful features, and even non-content managers can learn how to use them because of the user interface's simplicity. They have a committed support team and technical team who had helped in the proper setup of the system.

What do you dislike most about this product?

How to set up alerts for a specific group of community members was unclear. Instead of a completely new platform, only a few straightforward configuration modifications in LumApps should be needed to make it more customizable and versatile.

What recommendations would you give to someone considering this product?

LumApps is the best solution ever and may be implemented in commercial settings as a benchmark for information sharing at all levels. LumApps enables a personalized user experience to improve internal interactions and operations for teamwork. It's an accessible tool, great for individuals without coding knowledge.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Alan D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Ranks high among competing solutions

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

The fact that we can personalize our webpage by choosing the elements we want to include tends to make LumApps incredibly user-friendly in my opinion. I have never encountered this kind of freedom and flexibility before. I started using it a long time ago, and I haven't yet encountered a significant problem with it that has caused me to consider finding another option.

What is your favorite aspect of this product?

The reality that I can quickly construct simple web pages and make rules for communicating with my staff using this highly efficacious solution allows me to fully utilize all of our company's potency. LumApps ranks high among competing solutions due to its profound content targeting and discoverability. The layout of the UI/UX is superb and simple to understand, and there is amazing training material.

What do you dislike most about this product?

Every time we used an electoral function, it began to move up and down, making it impossible for us to observe the total number of votes cast; instead, we could only view the results. Although the cost is a bit too much for our means, the application is incredibly straightforward and simple to use.

What recommendations would you give to someone considering this product?

Although there are many options available to us as an integrator, we keep recommending LumApps because of its feature set, capacity for service integration, and ready-made use cases. If you need to make changes, it's quite simple to return to a page. It's simple to add links, upload photographs, and other content.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Effective Service

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