


What is M-Files Content Collaboration?
M-Files is the only knowledge work automation platform that organizes content based on what it is, not where it's stored. You can even connect to existing network folders and systems to make them more intelligent with built-in Generative AI to automatically categorize and protect information. By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies for organizations but also empowers knowledge workers to focus on what truly matters—innovation and strategic growth. With 10 global offices, M-Files serves more than 5,000 customers in 100 countries. Start a Free Trial: https://bit.ly/3NYze9K OR Book a Demo: https://bit.ly/4es8vNK
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
98 Plan to Renew
2
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love M-Files Content Collaboration?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cognitive Content Services
Large File Optimization
Electronic Signatures
Task Management and Workflow
Enterprise Grade Security Controls
Drag and Drop User Interface
Data Loss Prevention
Access Control and Rights Management
Audit Trail
Team Collaboration
Mobility Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
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The Smarter Way to Work with Automation & AI
M-Files - The leading knowledge work automation platform
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Enhance your digital experience with M Files & Microsoft Copilot
M-Files Content Collaboration Reviews

Louis J.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2022
A terrific and valuable EFSS
Likeliness to Recommend
What differentiates M-Files Content Collaboration from other similar products?
What a fantastic and safe environment to edit, store, and share private papers with coworkers and other parties—M-files. We weren't happy with our old program, so after numerous discussions, I persuaded my team to choose M-Files because it best suited our demands, seemed to interface with our current system the easiest, and provided us with greater safety over all documents in our corporation.
What is your favorite aspect of this product?
I adore its smooth touch interface and the top-notch security it offers. Its extensive feature set is what makes it my best-loved solution. I adore how easily it connects to Microsoft products, making my workflow go more smoothly and flawlessly. Because M-Files' workflow editing feature is so incredible, designing and modifying a workflow with it feels buttery smooth.
What do you dislike most about this product?
Having to "check out" a document from this EFSS to review and update can be perplexing at first but after working on it we figured out how to make the best use of it. All of our documentation is now kept up to date thanks to what we figured out.
What recommendations would you give to someone considering this product?
Any business looking to pursue transformational change must go with M-files. In addition to providing a safe environment for document sharing and storage, M-Files also allows its customers the opportunity to build up the many manual procedures into a reliable digital workflow for the workplace with just a little learning curve. Once you get the hang of it, you'll adore and soak it up.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.

Marianne d.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Aug 2022
Secured tool to manage files
Likeliness to Recommend
What differentiates M-Files Content Collaboration from other similar products?
M-Files is incredibly adaptable and is simple to tailor to any needs. We only have positive things to say about this platform, which is highly stable. We use it for everything in our company, including HR paperwork, order and shipping-related documents, and workflows.
What is your favorite aspect of this product?
M-Files is a sophisticated and user-friendly document management solution that makes managing, locating, and tracking documents easier for businesses of all types. It is a solution provided in accordance with each requirement of the organization. The ability to easily customize it is now the main benefit that I adore most.
What do you dislike most about this product?
Even though it wasn't cheap and we haven't fully integrated it yet, just in our processing department, we have already noticed a significant increase in operational efficiency. Numerous features that are connected to expensive add-ons would be wonderful to have as part of the base package.
What recommendations would you give to someone considering this product?
M-Files is a fantastic program all around. We have actually been able to solve a lot of problems we had with storing and retrieving our essential documents and information thanks to the option to customize practically anything, from the way it appears to the way it performs with workflows. All necessary staff members may easily access and find the mail, invoices, drawings, notes, contracts, and other forms of papers both in the office and out in the field.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.

Francisca J.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Jul 2022
All in one tool
Likeliness to Recommend
What differentiates M-Files Content Collaboration from other similar products?
M-Files enabled us to set up workflows for new document control and change management. We chose M-Files since it would integrate the most easily with our present system and would give us more protection over all papers in our enterprise.
What is your favorite aspect of this product?
Mentioning one feature is a really difficult task because I like so many things most about M-Files such as flexibility, great user-friendliness, no need for end-user training, and major updates and feature additions twice a year. It also streamlined office integration Databases for ERP are simple to integrate, and have numerous security measures, including an encrypted SQL database.
What do you dislike most about this product?
We need to supply a connection string in order to connect to an external database. That is not a big issue but the password is in plain text. It is not obscured as there is no encryption. Our security team took this seriously. That's why I request you to resolve it as soon as possible.
What recommendations would you give to someone considering this product?
All of your information is accessible anywhere, at any time, and it is very user-friendly and available on any platform. You can easily approve invoices and other documents using processes even if you are not in the office. We have total control over all types of information using M-Files.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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