M-Files Content Collaboration Logo Award Winner Product Badge
M-Files Content Collaboration Logo Award Winner Product Badge
M-Files

M-Files Content Collaboration

Composite Score
9.2 /10
CX Score
9.6 /10
Category
M-Files Content Collaboration
9.2 /10

What is M-Files Content Collaboration?

M-Files is the only knowledge work automation platform that organizes content based on what it is, not where it's stored. You can even connect to existing network folders and systems to make them more intelligent with built-in Generative AI to automatically categorize and protect information. By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies for organizations but also empowers knowledge workers to focus on what truly matters—innovation and strategic growth. With 10 global offices, M-Files serves more than 5,000 customers in 100 countries. Start a Free Trial: https://bit.ly/3NYze9K OR Book a Demo: https://bit.ly/4es8vNK

Company Details


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Awards & Recognition

M-Files Content Collaboration won the following awards in the Content Collaboration category

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M-Files Content Collaboration Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on M-Files Content Collaboration.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

2
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love M-Files Content Collaboration?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

Cognitive Content Services

90

Large File Optimization

90

Electronic Signatures

90

Task Management and Workflow

89

Enterprise Grade Security Controls

89

Drag and Drop User Interface

88

Data Loss Prevention

88

Access Control and Rights Management

88

Audit Trail

88

Team Collaboration

88

Mobility Support

88

Vendor Capability Ratings

Average 88

Business Value Created

90

Quality of Features

90

Breadth of Features

89

Availability and Quality of Training

89

Ease of Data Integration

88

Vendor Support

87

Ease of Customization

87

Usability and Intuitiveness

87

Product Strategy and Rate of Improvement

87

Ease of Implementation

86

Ease of IT Administration

86

M-Files Content Collaboration Reviews

Kara P.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Simple content management system for organization

Likeliness to Recommend

9 /10

What differentiates M-Files Content Collaboration from other similar products?

M-Files has been fantastic for us for a number of reasons, but the main one is that it is a really strong and superior content management solution. This tool is really simple to set up, and utilizing it is also quite simple.

What is your favorite aspect of this product?

I am a happy M-files customer. The application is incredibly user-friendly and simple to set up. Since I started using this program, there have been no problems with my workflow, organization, or searching. One of the best things about it is how we've integrated it across all of our departments. We can now quickly search the data using respiratory, and we had no trouble locating the necessary information.

What do you dislike most about this product?

M-Files have a lot of useful qualities and functions, however, some areas may be improved. The user loses work completed up until that point if the file crashes and cannot be saved, according to M-Files. Additionally, because the cloud base structure is so complex, the file structure is useless.

What recommendations would you give to someone considering this product?

The next-generation intelligent content management platform offered by M-Files is advised because it enhances corporate performance by facilitating better information access and utilization. Version control, mobile access, electronic signature support, automated workflows, document templates, authorization management, and offline access are just a few of the essential features.

Pros

  • Respectful
  • Client Friendly Policies
  • Client's Interest First
  • Generous Negotitation

Thomas D.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The genuinely intelligent content services tool

Likeliness to Recommend

9 /10

What differentiates M-Files Content Collaboration from other similar products?

Users can store all important documents in M-Files, which also offers users a high degree of flexibility and data security. M-Files files should be updated, worked on, and checked by numerous users. In addition, I had a terrific experience with it. It was a wonderful instrument.

What is your favorite aspect of this product?

We share sensitive company documents with both internal and external people using this program. We may amend documents among ourselves and see the variations thanks to the version management tool. Files can be approved by us. We can transfer documents very rapidly by establishing external users. External users may be given momentary access. We can impose file format restrictions.

What do you dislike most about this product?

The mechanism for file sharing and permission is somewhat complex. The process of sharing a file is labor-intensive. I can see that a request has previously been filed when I want to approve a new user, but I am unable to identify who opened it or where the approval is currently pending.

What recommendations would you give to someone considering this product?

I may suggest M-Files to new users because the product allows customers to have a significant amount of storage without losing anything. When learning about the cloud base structure and attempting to make specific folders for each topic and place files in them, new users shouldn't feel awful about themselves.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

Daniel M.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A secure way to share files

Likeliness to Recommend

9 /10

What differentiates M-Files Content Collaboration from other similar products?

More precisely, this one-of-a-kind solution offers an excellent authorizing function that is very handy for sending invitations and modifying useful documents on the move. It permits me to operate with complete integrity while also ensuring the security and safety of my files to a greater level.

What is your favorite aspect of this product?

The bulk of our documents in the workplace is scanned and saved to M-Files. I appreciate the smooth interaction with Microsoft programs, e.g., Office, Outlook, and File Explorer, as there are rapid upload buttons, as well as the standard cut/paste, drag/drop functionality. The thing I enjoy the most about the M-Files is that they protect businesses.

What do you dislike most about this product?

It might be perplexing sometimes to have to check out a file from M-Files in order to examine or update it. It takes some getting used to switching from a linear file system to a meta-data-oriented approach. It causes synchronization issues in locations where the internet connection is unreliable, as well as version issues.

What recommendations would you give to someone considering this product?

M-files are unquestionably excellent value for money for businesses looking to purchase a document management solution. I adore M-Files because it was the easiest to integrate into our existing system and strengthened our security control over all docs inside our enterprise. We can now control management, document approval, SOP reviews, and other processes more efficiently and effectively.

Pros

  • Continually Improving Product
  • Caring
  • Client Friendly Policies
  • Generous Negotitation

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