M-Files Content Collaboration Logo Award Winner Product Badge
M-Files Content Collaboration Logo Award Winner Product Badge
M-Files

M-Files Content Collaboration

Composite Score
9.2 /10
CX Score
9.6 /10
Category
M-Files Content Collaboration
9.2 /10

What is M-Files Content Collaboration?

M-Files is the only knowledge work automation platform that organizes content based on what it is, not where it's stored. You can even connect to existing network folders and systems to make them more intelligent with built-in Generative AI to automatically categorize and protect information. By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies for organizations but also empowers knowledge workers to focus on what truly matters—innovation and strategic growth. With 10 global offices, M-Files serves more than 5,000 customers in 100 countries. Start a Free Trial: https://bit.ly/3NYze9K OR Book a Demo: https://bit.ly/4es8vNK

Company Details


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Awards & Recognition

M-Files Content Collaboration won the following awards in the Content Collaboration category

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M-Files Content Collaboration Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on M-Files Content Collaboration.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

2
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love M-Files Content Collaboration?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

Cognitive Content Services

90

Large File Optimization

90

Electronic Signatures

90

Task Management and Workflow

89

Enterprise Grade Security Controls

89

Drag and Drop User Interface

88

Data Loss Prevention

88

Access Control and Rights Management

88

Audit Trail

88

Team Collaboration

88

Mobility Support

88

Vendor Capability Ratings

Average 88

Business Value Created

90

Quality of Features

90

Breadth of Features

89

Availability and Quality of Training

89

Ease of Data Integration

88

Vendor Support

87

Ease of Customization

87

Usability and Intuitiveness

87

Product Strategy and Rate of Improvement

87

Ease of Implementation

86

Ease of IT Administration

86

M-Files Content Collaboration Reviews

Young D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Efficient application to protect files

Likeliness to Recommend

8 /10

What differentiates M-Files Content Collaboration from other similar products?

M-files provides the most comprehensive information management solution of any product we have used. Our customers who require a solution are astounded by the power under the hood and the ease of use provided by M-Files.

What is your favorite aspect of this product?

I had to share a large number of files daily that contained critical information about the work of our organization, so we were concerned about its security and looking for a security tool that will lead us forward rather than backward. M-File resolved our issues and secured all of our data using various techniques, ensuring that no one could hack or read our data and so that we could save and share it without worry.

What do you dislike most about this product?

It saves and secures my documents and also offers advanced privacy settings. Its customer service is also knowledgeable and responsive. This auspicious product is one that I enjoy using. It has brought me a great deal of convenience. To be honest, there isn't a single disadvantage that I can think of.

What recommendations would you give to someone considering this product?

Everything in this tool is really beneficial for any organization. There is no comparison between these tools. As I store all of our data central place and we can customize it to suit our business requirements. I also like the great use of workflow functionality, historical tracking, and document management.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Brooke R.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Cloud-based solution to store and share files.

Likeliness to Recommend

9 /10

What differentiates M-Files Content Collaboration from other similar products?

M-Files improved process visibility, centralized document management, and a good grasp of process obstacles that were hidden beneath by paper workloads. It was simple to deploy into the organization due to its simple UI and great look and feel.

What is your favorite aspect of this product?

My favorite feature is that it can frequently drag and drop various important files of my concern from one location to another. Furthermore, it allows me to edit and format my documents as I see fit, and it also allows me to manage and share dozens of documents with ease while maintaining a superb level of security of our assets and data.

What do you dislike most about this product?

Its storage system is based solely on files, rather than folders. Files must be saved with keywords to be easily found. To reap the full benefits, we will need the assistance of a third-party company to set up automation and workflows.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Robbert S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Faster tool for data aggregation

Likeliness to Recommend

9 /10

What differentiates M-Files Content Collaboration from other similar products?

M-Files is a smart data management platform that simplifies document management, file transfer, file security, and synchronization. Although M-Files is costlier, it provides us with the fastest and most straightforward integration into our present system.

What is your favorite aspect of this product?

We were able to convert a large number of manual operations into a strong digital workflow, which is a big benefit, and also now we no longer have to deal with the difficult and time-consuming management of papers. Paperwork has been greatly reduced. However, following the instruction, it has been nicely integrated into our regular routine.

What do you dislike most about this product?

To share files from M-Files to examine and/or update it can be perplexing at first. What gives me sleepless nights with M-Files is that we're completely lost when it comes to implementing a little bit more complex stuff like correct topologies, workflows with many steps, and so on.

What recommendations would you give to someone considering this product?

The fundamental functions are simple to set up, and the client/server sides run smoothly once installed. The basic concept is simple: documents are classified into classes and have class-specific metadata features. Everything can be adjustable according to needs. Give it a shot!

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

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