M-Files Content Collaboration Logo Award Winner Product Badge
M-Files Content Collaboration Logo Award Winner Product Badge
M-Files

M-Files Content Collaboration

Composite Score
9.2 /10
CX Score
9.6 /10
Category
M-Files Content Collaboration
9.2 /10

What is M-Files Content Collaboration?

M-Files is the only knowledge work automation platform that organizes content based on what it is, not where it's stored. You can even connect to existing network folders and systems to make them more intelligent with built-in Generative AI to automatically categorize and protect information. By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies for organizations but also empowers knowledge workers to focus on what truly matters—innovation and strategic growth. With 10 global offices, M-Files serves more than 5,000 customers in 100 countries. Start a Free Trial: https://bit.ly/3NYze9K OR Book a Demo: https://bit.ly/4es8vNK

Company Details


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Awards & Recognition

M-Files Content Collaboration won the following awards in the Content Collaboration category

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M-Files Content Collaboration Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on M-Files Content Collaboration.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love M-Files Content Collaboration?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

Cognitive Content Services

90

Electronic Signatures

89

Data Loss Prevention

89

Access Control and Rights Management

89

Task Management and Workflow

89

Large File Optimization

88

Enterprise Grade Security Controls

88

Team Collaboration

88

Drag and Drop User Interface

88

Mobility Support

88

Audit Trail

87

Vendor Capability Ratings

Average 88

Business Value Created

90

Quality of Features

90

Breadth of Features

89

Availability and Quality of Training

89

Ease of Data Integration

88

Usability and Intuitiveness

87

Vendor Support

87

Product Strategy and Rate of Improvement

86

Ease of Customization

86

Ease of IT Administration

86

Ease of Implementation

86

M-Files Content Collaboration Reviews

Ivonne L.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Unparalleled Metadata Flexibility and Control

Likeliness to Recommend

9 /10

What differentiates M-Files Content Collaboration from other similar products?

M-Files excels at metadata-driven classification by applying custom tags to automatically categorize files. This tool allows for easy organization of distribution policies, data planning, and audits across departments or projects. It also provides specific access permissions for sensitive materials. One amazing feature is the comprehensive version history, which tracks all document modifications, comparisons, and restores. It is possible to review who edited which planning report and undo unapproved changes, protecting the integrity of master records as documents evolve.

What is your favorite aspect of this product?

The unified content repository has been a revelation. It has replaced years of struggling with sprawling network folders. Consolidating documentation into a single, scalable portal with airtight access controls has given me back countless hours previously wasted on requests or hunting for the right files. Our planning and distribution productivity has undoubtedly accelerated thanks to M-Files.

What do you dislike most about this product?

Attaching even the basics, such as metadata schemes and permission presets, can yield significant benefits. M-Files' design philosophy promotes rapid onboarding.

What recommendations would you give to someone considering this product?

If you're struggling with fragmented documentation, M-Files can be a lifesaver. Transitioning to this consolidated, intelligent hub has significantly improved our efficiency. I can't imagine going back to the chaos of our legacy network. I highly recommend M-Files as an essential tool for boosting productivity in planning.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Koutarou K.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Robust access control and permissions

Likeliness to Recommend

9 /10

What differentiates M-Files Content Collaboration from other similar products?

M-Files' standout capability is its intelligent search algorithms, which use AI and optical character recognition to analyze document contents and tag them with relevant metadata. Instantly find any file by searching keywords, extracting text passages, titles, authors, and more. This unparalleled precision eliminates rummaging on poorly organized network drives. It provides rock-solid security combined with customizable access controls. Granular permissions allow governing visibility for sensitive materials, while wider file sharing promotes cross-group transparency.

What is your favorite aspect of this product?

The unified content repository consolidates our vast documentation trove into one portal, making it invaluable. Global search makes finding the right diagrams, manuals, or specifications effortless, despite massive volumes. Built-in workflows also automate document reviews and approvals among product teams. Password protections and temporary links add security layers for external sharing. Review histories show who viewed or modified documents for auditing.

What do you dislike most about this product?

Novice users may initially find the administrative controls overwhelming. However, intuitive interface design can help accelerate the learning process.

What recommendations would you give to someone considering this product?

M-Files consolidates content from various sources, projects, and formats into one hub, making it a game-changing solution for software teams struggling with disjointed documentation. Its intelligent features make accessing and governing materials more efficient, which can lead to significant time savings. Implementing M-Files can greatly amplify productivity for any organization.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Role: C-Level
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2023

Local Solutions Architect great

Likeliness to Recommend

7 /10

Pros

  • Caring
  • Respectful
  • Efficient Service
  • Effective Service

Cons

  • Wastes Time

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