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M-Files

M-Files Content Collaboration

Composite Score

9.2 /10

CX Score

9.6 /10

79 Reviews Write a Review

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What is M-Files Content Collaboration?

M-Files is the only knowledge work automation platform that organizes content based on what it is, not where it's stored. You can even connect to existing network folders and systems to make them more intelligent with built-in Generative AI to automatically categorize and protect information. By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies for organizations but also empowers knowledge workers to focus on what truly matters—innovation and strategic growth. With 10 global offices, M-Files serves more than 5,000 customers in 100 countries. Start a Free Trial: https://bit.ly/3NYze9K OR Book a Demo: https://bit.ly/4es8vNK

Company Details

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Awards & Recognition

M-Files Content Collaboration won the following awards in the Content Collaboration category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

5 Top Rated Capabilities

10 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

2 Top Rated Capabilities

2 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

4 Top Rated Capabilities

3 Top Rated Features

2022

M-Files Content Collaboration Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on M-Files Content Collaboration.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love M-Files Content Collaboration?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 88

Cognitive Content Services

Electronic Signatures

Data Loss Prevention

Access Control and Rights Management

Task Management and Workflow

Large File Optimization

Enterprise Grade Security Controls

Team Collaboration

Drag and Drop User Interface

Mobility Support

Audit Trail

Vendor Capability Ratings

Average 88

Business Value Created

Quality of Features

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Ease of Implementation

M-Files Content Collaboration Screenshots

M-Files Content Collaboration Downloads

Knowledge Work Automation Infographic

M-Files General Brochure

eBook: "Unlocking the Value of Knowledge Work Automation"

M-Files Content Collaboration Videos

M-Files Content Collaboration Reviews

Jennie H.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Great features!

Likeliness to Recommend

10 /10

What differentiates M-Files Content Collaboration from other similar products?

Meta data driven

What is your favorite aspect of this product?

Highly intelligent document management structure

What do you dislike most about this product?

You cannot have integration with the basic licenses.

What recommendations would you give to someone considering this product?

I recommend you go for a higher license teir for software integration to be included as the DMS can do so much when with this option. Especially with esignatures and M365.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Peter H.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Enables content management success affordably

Likeliness to Recommend

8 /10

What differentiates M-Files Content Collaboration from other similar products?

M-Files' metadata-based approach to managing content is a key differentiator in this field. M-Files does this very well and have built a solid platform to enable business to leverage content for usable insights and effective management workflows and processes.

What is your favorite aspect of this product?

Ease of custom configuration

What do you dislike most about this product?

M-Files feature development and deployment can be slow to materialize

What recommendations would you give to someone considering this product?

Document the processes you wish to automate with M-Files. Make sure you have your information architecture well-defined before you get into the M-Files implementation.

Pros

Enables Productivity
Unique Features
Respectful
Security Protects

Cons

Under Delivered
Vendor Friendly Policies
Charges for Enhancements

Adeline O.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2023

Fantastic product

Likeliness to Recommend

8 /10

What differentiates M-Files Content Collaboration from other similar products?

simplicity of its usage for end users

What is your favorite aspect of this product?

work flow management of the software

What do you dislike most about this product?

none but the software should ensure continual upgrade to capture market demands

What recommendations would you give to someone considering this product?

stick with the usuage

Pros

Continually Improving Product
Caring
Acts with Integrity
Helps Innovate

M-Files Content Collaboration

What is M-Files Content Collaboration?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

M-Files Content Collaboration Ratings

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love M-Files Content Collaboration?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Access Control and Rights Management Ability to discretely control who can access the file.

Task Management and Workflow Supports triggers and events for process automation.

Large File Optimization Contains optimizations for transfers of large files.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Mobility Support Software is optimized for mobile usage.

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

M-Files Content Collaboration Screenshots

Permissions in M-Files

Pinned items in M-Files

Process maps in M-Files

Open profile in M-Files

Search in M-Files

M-Files Content Collaboration Downloads

Knowledge Work Automation Infographic

M-Files General Brochure

eBook: "Unlocking the Value of Knowledge Work Automation"

M-Files Content Collaboration Videos

M-Files - The leading knowledge work automation platform

Three ways Knowledge Work Automation and AI will change the way we work in 2024

Enhance your digital experience with M Files & Microsoft Copilot

The Smarter Way to Work with Automation & AI

M-Files Content Collaboration Reviews

Jennie H.

Great features!

Likeliness to Recommend

Pros

Peter H.

Enables content management success affordably

Likeliness to Recommend

Pros

Cons

Adeline O.

Fantastic product

Likeliness to Recommend

Pros

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Feature Ratings

Cognitive Content Services

Electronic Signatures

Data Loss Prevention

Access Control and Rights Management

Task Management and Workflow

Large File Optimization

Enterprise Grade Security Controls

Team Collaboration

Drag and Drop User Interface

Mobility Support

Audit Trail

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Ease of Implementation