Sinch

Mailjet

Composite Score

7.9 /10

CX Score

8.2 /10

27 Reviews Write a Review

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What is Mailjet?

MailJet's intuitive and collaborative tools let you focus on creating attractive, successful campaigns that engage your email list, while we take care of getting your emails to their inbox with our proven suite of deliverability tools. Mailjet gives you all the tools you need to own your email marketing strategy so you can wow new subscribers and retain your existing email subscribers. Plus, Mailjet has a native WordPress plugin to get you up and running quickly.

Company Details

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Mailjet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mailjet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mailjet?

0% Negative

6% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Client Friendly Policies

Feature Ratings

Average 86

Text Messaging

100

Segmentation

Auto-Responders

Campaign Management

Email Delivery

Surveys and Polling

SPAM Compliance

Content Authoring

Basic Reporting and Analytics

Mobile Optimized

Email Templates

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Ease of Data Integration

Ease of Customization

Vendor Support

Ease of IT Administration

Mailjet Reviews

Gajendra S.

Role: Sales Marketing
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Tons of impressive auto-responders

Likeliness to Recommend

10 /10

What differentiates Mailjet from other similar products?

The system offers email templates to help get you through the process of email creation in a capable fashion. It also has very formidable and powerful contact management and integration.

What is your favorite aspect of this product?

Pricing is actually fairly reasonable, especially when compared to some of the other platforms you may come across. The drag-and-drop tools allow us to set up automated actions and events. This makes handling large campaigns even easier.

What do you dislike most about this product?

While they are still up and coming, and are working on new exciting features, account set up can be difficult and time-consuming. However, Mailjet is definitely a must-see because of the tools and ability they provide for their email marketing solutions.

What recommendations would you give to someone considering this product?

It has a very solid list management system, great automation, and reporting is very good as well. They have a very generous free plan that you can take advantage of while getting started.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Manvir S.

Role: C-Level
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

The best Email marketing product

Likeliness to Recommend

10 /10

What differentiates Mailjet from other similar products?

Mailjet makes it easy to create email campaigns. The process only takes a few steps, which involves filling out the campaign details one at a time. For a regular bulk email product, it is cost effective.

What is your favorite aspect of this product?

Mailjet allows you to test up to 10 variations which helps do A/B testing properly and decide the campaign in the best way.

What do you dislike most about this product?

Yes, it has a restricted 25 templates only and further sleek designs are not available.

What recommendations would you give to someone considering this product?

It is a great email sending product with a great Free version too. There is lots one can do with the product specially if one has a regular email sending requirement.

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Unique Features

mayur k.

Role: Operations
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Good and reliable product

Likeliness to Recommend

9 /10

What differentiates Mailjet from other similar products?

Accessibility

What is your favorite aspect of this product?

Simple and reliable

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

It's a good product

Pros

Helps Innovate
Performance Enhancing
Unique Features
Acts with Integrity

Mailjet

What is Mailjet?

Company Details

Book a Free Demo Today!

Mailjet Ratings

90 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Mailjet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Text Messaging The capability to send messages by SMS in addition to email.

Segmentation The ability to segregate mailing list based on criteria. Example, demographics, location, target market, existing or new customers.

Auto-Responders The ability to send an automated email to new contacts, interact when subscribers engage with previous emails, and auto-respond when they join a new list.

Campaign Management Email campaign management is a sequence of marketing efforts that contacts multiple recipients and are designed to reach out to subscribers at the best time.

Email Delivery The ability to send email to large number of recipients at-scale.

Surveys and Polling Ability to survey customers and gather feedback.

SPAM Compliance The ability to actively manage compliance with spam-related legislation, for example, providing opt-out capabilities.

Content Authoring The ability to create emails including body copy, ability to include graphics and test the content view.

Basic Reporting and Analytics The ability to measure metrics related to CRM/emails/campaigns.

Mobile Optimized The ability to create email content that is easy to read on multiple platforms including mobile devices.

Email Templates The ability to create and curate email templates based off of approved brand standards.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Mailjet Reviews

Gajendra S.

Tons of impressive auto-responders

Likeliness to Recommend

Pros

Manvir S.

The best Email marketing product

Likeliness to Recommend

Pros

mayur k.

Good and reliable product

Likeliness to Recommend

Pros

Feature Ratings

Text Messaging

Segmentation

Auto-Responders

Campaign Management

Email Delivery

Surveys and Polling

SPAM Compliance

Content Authoring

Basic Reporting and Analytics

Mobile Optimized

Email Templates

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Ease of Data Integration

Ease of Customization

Vendor Support

Ease of IT Administration