ManageEngine AssetExplorer Logo
ManageEngine AssetExplorer Logo
ManageEngine

ManageEngine AssetExplorer

Composite Score
7.2 /10
CX Score
7.4 /10
Category
ManageEngine AssetExplorer
7.2 /10

What is ManageEngine AssetExplorer?

ManageEngine AssetExplorer is a web-based IT Asset Management (ITAM) software that helps you monitor and manage assets in your network from Planning phase to Disposal phase. AssetExplorer provides you with a number of ways to ensure discovery of all the assets in your network. You can manage software & hardware assets, ensure software license compliance and track purchase orders & contracts - the whole nine yards! AssetExplorer is very easy to install and works right out of the box.

Company Details


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Awards & Recognition

ManageEngine AssetExplorer won the following awards in the IT Asset Management - Midmarket category

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ManageEngine AssetExplorer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ManageEngine AssetExplorer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

99 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
80%
Negotiation and Contract:
73%
Conflict Resolution:
86%
Strategy & Innovation:
75%
Service Experience:
87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ManageEngine AssetExplorer?

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0% Negative
18% Neutral
82% Positive

Pros

  • Enables Productivity
  • Reliable
  • Fair
  • Trustworthy

Feature Ratings

Average 77

Software Usage Metering

80

Software Recognition Library

80

Data Import Export and Aggregation

79

Cloud License Management

79

End to End Lifecycle Management

78

Analytics and Reporting

77

Integrated Discovery

76

Advanced License Management

76

Decentralized Management

75

Financial Analysis

75

Vendor Capability Ratings

Average 77

Ease of Implementation

81

Ease of IT Administration

81

Business Value Created

79

Usability and Intuitiveness

79

Availability and Quality of Training

78

Breadth of Features

77

Product Strategy and Rate of Improvement

76

Ease of Data Integration

76

Vendor Support

76

Quality of Features

76

Ease of Customization

70

ManageEngine AssetExplorer Reviews

Todd S.

  • Role: C-Level
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2021

Features and customization options disappoint.

Likeliness to Recommend

6 /10

What differentiates ManageEngine AssetExplorer from other similar products?

The integration with ServiceDesk.

What is your favorite aspect of this product?

The integration with ServiceDesk.

What do you dislike most about this product?

Features and customization options disappoint.

What recommendations would you give to someone considering this product?

Perform an extensive trial in your environment to validate if the product does more than simply satisfy an audit requirement.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Cons

  • Commodity Features
  • Security Frustrates
  • Less Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Jan 2021

Very exciting features

Likeliness to Recommend

10 /10

Pros

  • Unique Features
  • Reliable
  • Enables Productivity
  • Includes Product Enhancements
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jan 2021

A great, well thought of asset management software

Likeliness to Recommend

7 /10

Pros

  • Saves Time
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Commodity Features
  • Leverages Incumbent Status

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