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Zoho

ManageEngine Site24x7

Composite Score

8.0 /10

CX Score

8.5 /10

16 Reviews Write a Review

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What is ManageEngine Site24x7?

Performance Monitoring Solution for DevOps and IT Operations.

Company Details

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ManageEngine Site24x7 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ManageEngine Site24x7.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

2
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ManageEngine Site24x7?

5% Negative

0% Neutral

95% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Appreciates Incumbent Status

Feature Ratings

Average 82

Network Management

Remote NOC, SOC, Helpdesk Integration

Support for IoT Devices

Discovery

Remote Control

Endpoint Backup

Real User Monitoring

Patch Management

Ransomware Recovery and Removal

Mobile Device Management

Process Automation

Vendor Capability Ratings

Average 79

Business Value Created

Quality of Features

Ease of Implementation

Ease of Customization

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Also Featured in...

Network Monitoring - Enterprise

Score 7.6

View ManageEngine Site24x7 in this category (opens in a new tab)

ManageEngine Site24x7 Reviews

peter a.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Site24/7 is Good

Likeliness to Recommend

10 /10

What differentiates ManageEngine Site24x7 from other similar products?

The notifications are right on time. Many times we are alerted before customers even begin to shout

What is your favorite aspect of this product?

The real time website monitoring.

What do you dislike most about this product?

I do not dislike any part of it. It fit it purpose for which we deployed for

What recommendations would you give to someone considering this product?

It is a good monitoring tool

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Matias A.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Monitor Your Website with Ease

Likeliness to Recommend

9 /10

What differentiates ManageEngine Site24x7 from other similar products?

Site24x7 separates itself from similar alternatives by giving real-time analytics on your website's user experience. RUM can provide helpful information about their interactions, such as page load times, browser-specific issues, and geographical performance differences. This tool assists website owners in addressing bottlenecks and optimizing their user experience, increasing customer satisfaction and conversion rates. Site24x7 includes an Application Performance Monitoring (APM) module for complete web application tracking.

What is your favorite aspect of this product?

With its intuitive design and simple graphics, navigating the app is simple. The comprehensive monitoring tools, which include website uptime, server performance, and network monitoring, provide a broad perspective of your digital infrastructure without overwhelming the user with complexity. This tool assists you in identifying performance lags in your apps, determining the root causes of problems, and optimizing your online app's overall performance. Businesses may improve their internet reputation and client happiness by monitoring and updating applications in real-time.

What do you dislike most about this product?

In terms of improvement, Site24x7 could enhance its reporting capabilities by integrating advanced data visualization options. Adding interactive charts, graphs, and trend analysis tools would enable users to extract deeper insights from the monitoring data, facilitating better decision-making and providing a more engaging reporting experience.

What recommendations would you give to someone considering this product?

For your website monitoring needs, I heartily recommend Zoho ManageEngine Site24x7. Its distinct features, such as Real User Monitoring and APM Insight, set it apart from similar applications on the market, providing essential insights into your website's performance and user experience. Site24x7 provides businesses with the tools they need to optimize their online presence, resulting in increased customer satisfaction, higher conversion rates, and business growth, thanks to its user-friendly interface and comprehensive monitoring features.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Palash J.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Average tool to monitor performance of website

Likeliness to Recommend

7 /10

What differentiates ManageEngine Site24x7 from other similar products?

Our primary monitoring tool for all servers in our environment was Site 24x7, which records disc space and CPU consumption and alerts us to issues before they arise.

What is your favorite aspect of this product?

Good help line, easy setup, email notifications, and wonderful programme. The scope of what 24x7 can accomplish is astounding, and I have recommended it as the top option to a few businesses.

What do you dislike most about this product?

Sometimes the fault or the reason it failed are not easily documented or explained. We ought to be able to quickly determine why something isn't working or what needs to be changed in order for it to.

What recommendations would you give to someone considering this product?

It streamline the security process by providing speedy deployments, simple scalability, and crucial integrations.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Appreciates Incumbent Status

Cons

Inhibits Innovation
Less Productive
Commodity Features

ManageEngine Site24x7

What is ManageEngine Site24x7?

Company Details

Need Assistance?

Awards & Recognition

ManageEngine Site24x7 Ratings

93 Likeliness to Recommend

2 Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love ManageEngine Site24x7?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Network Management Includes network device monitoring, performance analysis, and intelligent notifications.

Remote NOC, SOC, Helpdesk Integration Integration into a 3rd party NOC, SOC, or helpdesk operated by the software vendor or a partner organization.

Support for IoT Devices Supports the discovery, inventory, monitoring and management of IoT devices.

Discovery Automated discovery and identification of devices and associated applications on the network.

Remote Control Allows users access to the devices remotely, taking control of the physical screen, keyboard and other inputs.

Endpoint Backup Includes modules for backing up endpoint devices such as Laptops, PCs, and Tablets.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Patch Management Ability to deliver patches, releases, and upgrades to O/s and affiliated systems.

Ransomware Recovery and Removal Recover files removed and/or encrypted by ransomware.

Mobile Device Management The ability to deploy management settings to iOS and Android devices, either corporate-issued or personally-owned.

Process Automation The automation of the sequence of tasks within a process, to be executed without manual intervention.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Network Monitoring - Enterprise

ManageEngine Site24x7 Reviews

peter a.

Site24/7 is Good

Likeliness to Recommend

Pros

Matias A.

Monitor Your Website with Ease

Likeliness to Recommend

Pros

Palash J.

Average tool to monitor performance of website

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Network Management

Remote NOC, SOC, Helpdesk Integration

Support for IoT Devices

Discovery

Remote Control

Endpoint Backup

Real User Monitoring

Patch Management

Ransomware Recovery and Removal

Mobile Device Management

Process Automation

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Ease of Customization

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training