Zoho

ManageEngine Site24x7

Composite Score

7.8 /10

CX Score

8.2 /10

17 Reviews Write a Review

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What is ManageEngine Site24x7?

Performance Monitoring Solution for DevOps and IT Operations.

Company Details

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ManageEngine Site24x7 Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ManageEngine Site24x7?

0% Negative

3% Neutral

97% Positive

Pros

Efficient Service
Effective Service
Performance Enhancing
Trustworthy

Feature Ratings

Average 79

Synthetic Monitoring (RUM)

Cloud/On-Prem/Hybrid Deployment

Application Discovery

Transaction Request Performance

Enterprise Cloud Platform Support

Dependency Tracking

Application Logging

Code Performance Monitoring

Application Metric Reporting

Error Reporting

Server Monitoring

Vendor Capability Ratings

Average 79

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Also Featured in...

Remote Monitoring and Management

Score 8.0

View ManageEngine Site24x7 in this category (opens in a new tab)

Network Monitoring - Enterprise

Score 7.6

View ManageEngine Site24x7 in this category (opens in a new tab)

ManageEngine Site24x7 Reviews

Samuel Z.

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

ManageEngine is great for collecting useful data

Likeliness to Recommend

8 /10

What differentiates ManageEngine Site24x7 from other similar products?

We can analyze complex issues, such as web server activity, that arise when our customers visit our various websites. By viewing transactions in real time and running queues, we can troubleshoot latency or failures in individual transactions.

What is your favorite aspect of this product?

The ability to see the big picture across numerous server instances is fantastic, and I really like how easy it was to sort requests by impact and make optimizations without logging in.

What do you dislike most about this product?

Unfortunately, this technology has a history of returning incomplete results when SQL queries are excessively long. A different user interface could display container hosts.

What recommendations would you give to someone considering this product?

With ManageEngine Site24x7's innovative data collection and overview features, you can detect problematic instances quickly.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Efficient Service

Kofi A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Fantastic Site24x7

Likeliness to Recommend

9 /10

What differentiates ManageEngine Site24x7 from other similar products?

It gives a precise report. All the triggers sent are not false positives. Also configuring the product is not difficult

What is your favorite aspect of this product?

I like their idea of monitoring components using multiple sites. They have many datacentres to monitor a component

What do you dislike most about this product?

We used sight 24x7 for 7 years, not sure I disliked it. I do not know why management decided to go for pingdom

What recommendations would you give to someone considering this product?

It is a good tool for monitoring websites and will recommend to anyone who wishes to use it

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2024

Does what we need it to, when we need it to.

Likeliness to Recommend

7 /10

Pros

Reliable
Efficient Service
Respectful
Acts with Integrity

Cons

Commodity Features
Vendor's Interest First

ManageEngine Site24x7

What is ManageEngine Site24x7?

Company Details

Need Assistance?

ManageEngine Site24x7 Ratings

86 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love ManageEngine Site24x7?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Dependency Tracking Tracking the performance of all application dependencies.

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Code Performance Monitoring Tracking application performance at the code-base level.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Remote Monitoring and Management

Network Monitoring - Enterprise

ManageEngine Site24x7 Reviews

Samuel Z.

ManageEngine is great for collecting useful data

Likeliness to Recommend

Pros

Kofi A.

Fantastic Site24x7

Likeliness to Recommend

Pros

Does what we need it to, when we need it to.

Likeliness to Recommend

Pros

Cons

Feature Ratings

Synthetic Monitoring (RUM)

Cloud/On-Prem/Hybrid Deployment

Application Discovery

Transaction Request Performance

Enterprise Cloud Platform Support

Dependency Tracking

Application Logging

Code Performance Monitoring

Application Metric Reporting

Error Reporting

Server Monitoring

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Customization