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What is Manychat?
Manychat is a Chat Marketing platform. ManyChat enables businesses and creators to drive more sales and conversions on messaging apps, such as Instagram, WhatsApp, Facebook Messenger, and Telegram, using automation. Automate & combine Facebook Messenger, SMS, and E-mail to grow your business. Build campaigns intuitively with their visual editor.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Manychat?
Pros
- Performance Enhancing
- Caring
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Leads Generation
Scheduled Availability
Learning and Adaptability
Voice or Text Input
Knowledgebase
Integration With CRM
Workflow Processing
Personalized Service
Application Programming Interface
Translation
Multi-channel
Vendor Capability Ratings
Ease of Customization
Quality of Features
Ease of Implementation
Breadth of Features
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Manychat Reviews
Ephy K.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2022
Great product with great usability!!
Likeliness to Recommend
What differentiates Manychat from other similar products?
Amazing customer support
What is your favorite aspect of this product?
It is so easy to create chatbots
What do you dislike most about this product?
Integrating with other CRM software is a bit challenging
What recommendations would you give to someone considering this product?
The product is very easy to use. The support team is responsive and ready to assist.
Pros
- Reliable
- Efficient Service
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Nora O.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
More Thank Just a Chatbot Software
Likeliness to Recommend
What differentiates Manychat from other similar products?
Besides being an effective chatbot software, ManyChat also offers great SMS marketing and marketing automation features making it unbeatable when compared to its competitors.
What is your favorite aspect of this product?
I like the ease of setting up ManyChat The software is customizable and cost effective It makes SMS marketing easy Great marketing automation features
What do you dislike most about this product?
No negative effects for the time I have used ManyChat
What recommendations would you give to someone considering this product?
I recommend ManyChat as it has proved to be important more so in marketing besides being a good chatbot
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Banice G.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
My Experience With ManyChat
Likeliness to Recommend
What differentiates Manychat from other similar products?
Comes with many features and not just chatbot features - SMS Marketing and Marketing automation features
What is your favorite aspect of this product?
I like the SMS marketing features It is a great chatbot for business It makes marketing automation easy
What do you dislike most about this product?
Well, I haven't had problems with ManyChat
What recommendations would you give to someone considering this product?
I recommend ManyChat as it never disappoints. It is multipurpose and makes marketing easy
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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