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What is Manychat?
Manychat is a Chat Marketing platform. ManyChat enables businesses and creators to drive more sales and conversions on messaging apps, such as Instagram, WhatsApp, Facebook Messenger, and Telegram, using automation. Automate & combine Facebook Messenger, SMS, and E-mail to grow your business. Build campaigns intuitively with their visual editor.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Manychat?
Pros
- Performance Enhancing
- Caring
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Leads Generation
Scheduled Availability
Learning and Adaptability
Voice or Text Input
Knowledgebase
Integration With CRM
Workflow Processing
Personalized Service
Application Programming Interface
Translation
Multi-channel
Vendor Capability Ratings
Ease of Customization
Quality of Features
Ease of Implementation
Breadth of Features
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Manychat Reviews

Ritwik J.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2021
Manychat review by Chatbot Developer
Likeliness to Recommend
What differentiates Manychat from other similar products?
It's easy to use and a full-proof platform with almost no bugs at all. Also, the community support is very good.
What is your favorite aspect of this product?
My favorite aspect is the no-code flow builder of Manychat.
What do you dislike most about this product?
The lacking deployment channels.
What recommendations would you give to someone considering this product?
If you are looking for a chatbot platform for only Facebook Messenger, Manychat can be a good fit.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Brenda G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2021
Fantastic product!
Likeliness to Recommend
What differentiates Manychat from other similar products?
Many options, great for any business
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Price. Can be expensive.
What recommendations would you give to someone considering this product?
Learn how to use it.
Pros
- Continually Improving Product
- Unique Features
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.

Camilo H.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Aug 2021
Great Customer Communication Software
Likeliness to Recommend
What differentiates Manychat from other similar products?
Is the only Chatbot platform i ever used and really like it! It´s integration are goods
What is your favorite aspect of this product?
How it helps to create a fluid conversation with any possible lead that land on my website or talk in Social Media
What do you dislike most about this product?
Having a great bread of features it´s really difficult to know all of them intuitive when you start the software
What recommendations would you give to someone considering this product?
To learn how to do a good workflow communication, because this software can be very useful if you know how to really set up a chat bot
Pros
- Enables Productivity
- Unique Features
- Includes Product Enhancements
- Helps Innovate
Please tell us why you think this review should be flagged.
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