Manychat Logo
Manychat Logo
ManyChat

Manychat

Composite Score
8.2 /10
CX Score
8.3 /10
Manychat
8.2 /10

What is Manychat?

Manychat is a Chat Marketing platform. ManyChat enables businesses and creators to drive more sales and conversions on messaging apps, such as Instagram, WhatsApp, Facebook Messenger, and Telegram, using automation. Automate & combine Facebook Messenger, SMS, and E-mail to grow your business. Build campaigns intuitively with their visual editor.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Manychat won the following awards in the Chatbots category

Filter By

Manychat Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Manychat.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Manychat?

0% Negative
5% Neutral
95% Positive

Pros

  • Performance Enhancing
  • Caring
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Leads Generation

86

Scheduled Availability

83

Learning and Adaptability

83

Voice or Text Input

82

Knowledgebase

81

Integration With CRM

81

Workflow Processing

80

Personalized Service

79

Application Programming Interface

79

Translation

79

Multi-channel

78

Vendor Capability Ratings

Average 82

Ease of Customization

86

Quality of Features

85

Ease of Implementation

84

Breadth of Features

84

Business Value Created

83

Usability and Intuitiveness

82

Availability and Quality of Training

82

Ease of IT Administration

81

Ease of Data Integration

80

Vendor Support

79

Product Strategy and Rate of Improvement

78

Manychat Reviews

Moses T.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use. Long term client

Likeliness to Recommend

8 /10

What differentiates Manychat from other similar products?

It is the top product in the market place

What is your favorite aspect of this product?

It is easy to implement

What do you dislike most about this product?

still need some technical knowledge. Troubleshooting is an issue

What recommendations would you give to someone considering this product?

Get someone to implement this for you at a start

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Vendor Friendly Policies

Carolina M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use

Likeliness to Recommend

10 /10

What differentiates Manychat from other similar products?

The great range of options allowed

What is your favorite aspect of this product?

Easy to implement

What do you dislike most about this product?

Some mistakes when trying complex flows

What recommendations would you give to someone considering this product?

Give s try to the free month and decide

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Radsé B.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Incredible social growth tools to capture leads.

Likeliness to Recommend

9 /10

What differentiates Manychat from other similar products?

Very good integration with Meta (Facebook & Instagram) products.

What is your favorite aspect of this product?

Respect for the directives and policies of Meta APIs, essential so that Facebook, WhatsApp and Instagram accounts are not blocked.

What do you dislike most about this product?

Inbox and live chat for sale.

What recommendations would you give to someone considering this product?

To capture leads through social networks, it is one of the best platforms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Caring

Most Popular Manychat Comparisons