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What is Manychat?
Manychat is a Chat Marketing platform. ManyChat enables businesses and creators to drive more sales and conversions on messaging apps, such as Instagram, WhatsApp, Facebook Messenger, and Telegram, using automation. Automate & combine Facebook Messenger, SMS, and E-mail to grow your business. Build campaigns intuitively with their visual editor.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Manychat?
Pros
- Performance Enhancing
- Caring
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Leads Generation
Scheduled Availability
Learning and Adaptability
Voice or Text Input
Knowledgebase
Integration With CRM
Workflow Processing
Personalized Service
Application Programming Interface
Translation
Multi-channel
Vendor Capability Ratings
Ease of Customization
Quality of Features
Ease of Implementation
Breadth of Features
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Manychat Reviews

Moses T.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Nov 2022
Easy to use. Long term client
Likeliness to Recommend
What differentiates Manychat from other similar products?
It is the top product in the market place
What is your favorite aspect of this product?
It is easy to implement
What do you dislike most about this product?
still need some technical knowledge. Troubleshooting is an issue
What recommendations would you give to someone considering this product?
Get someone to implement this for you at a start
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Cons
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
Carolina M.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2022
Easy to use
Likeliness to Recommend
What differentiates Manychat from other similar products?
The great range of options allowed
What is your favorite aspect of this product?
Easy to implement
What do you dislike most about this product?
Some mistakes when trying complex flows
What recommendations would you give to someone considering this product?
Give s try to the free month and decide
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Radsé B.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Nov 2022
Incredible social growth tools to capture leads.
Likeliness to Recommend
What differentiates Manychat from other similar products?
Very good integration with Meta (Facebook & Instagram) products.
What is your favorite aspect of this product?
Respect for the directives and policies of Meta APIs, essential so that Facebook, WhatsApp and Instagram accounts are not blocked.
What do you dislike most about this product?
Inbox and live chat for sale.
What recommendations would you give to someone considering this product?
To capture leads through social networks, it is one of the best platforms.
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
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