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What is Messages XR?
Our mass notifications solution, Messages XR, makes it easy to send emails, texts, voice calls, mobile app notifications, website alerts — and translate — all from one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
75 Likeliness to Recommend
4
Since last award
93 Plan to Renew
81 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Messages XR?
Pros
- Enables Productivity
- Reliable
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Location-Based Notification
Message Status Reporting
Single Sign-On (SSO)
Multi-Channel Mass Notification
Contact Information Encryption
Distribution Lists
Scheduled Messaging
Weather Alert
Multi-Language Support
Conference Call Support
Sequential Processing
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Messages XR Reviews
Danielle L.
- Role: Industry Specific Role
- Industry: Other
- Involvement: Initial Implementation
Submitted Apr 2020
Fantastic product! Great overall look! Definitely!
Likeliness to Recommend
What differentiates Messages XR from other similar products?
The ability to easily analyze the data via web sources is critical.
What is your favorite aspect of this product?
Honestly, it’s format is very user friendly. Easy on the eyes.
What do you dislike most about this product?
I wish it was cheaper and gave prompts for basic communication
What recommendations would you give to someone considering this product?
Contact tech support, they are very knowledgeable and can show you the most actually used areas of the product.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Cons
- Less Transparent
- Less Generous
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.

Elizabeth K.
- Role: C-Level
- Industry: Education
- Involvement: Initial Implementation
Submitted Apr 2020
Offers a unique product for educators!
Likeliness to Recommend
What differentiates Messages XR from other similar products?
Specifically designed for educators to communicate with students and staff.
What is your favorite aspect of this product?
Immediate and last minute updates between teachers and students made possible.
What do you dislike most about this product?
High cost for a small business owner!
What recommendations would you give to someone considering this product?
Make sure the IT and Customer Care Team understands your needs for individual customization.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Slower Product Innovation
- Less Efficient Service
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
Khaliah J.
- Role: Operations
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Jan 2020
Great product
Likeliness to Recommend
What differentiates Messages XR from other similar products?
Communication and interaction capabilities
What is your favorite aspect of this product?
Features and email group capabilities
What do you dislike most about this product?
Nothing is disliked
What recommendations would you give to someone considering this product?
Great product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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