Messages XR Logo
Messages XR Logo
Finalsite

Messages XR

Composite Score
6.8 /10
CX Score
6.9 /10
Category
Messages XR
6.8 /10

What is Messages XR?

Our mass notifications solution, Messages XR, makes it easy to send emails, texts, voice calls, mobile app notifications, website alerts — and translate — all from one place.

Company Details


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Awards & Recognition

Messages XR won the following awards in the Emergency Notification category

Messages XR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Messages XR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

75 Likeliness to Recommend

4
Since last award

93 Plan to Renew

81 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Messages XR?

2% Negative
18% Neutral
80% Positive

Pros

  • Enables Productivity
  • Reliable
  • Respectful
  • Fair

Feature Ratings

Average 80

Location-Based Notification

92

Message Status Reporting

88

Single Sign-On (SSO)

84

Multi-Channel Mass Notification

82

Contact Information Encryption

82

Distribution Lists

81

Scheduled Messaging

80

Weather Alert

80

Multi-Language Support

79

Conference Call Support

79

Sequential Processing

78

Vendor Capability Ratings

Average 77

Ease of Implementation

80

Quality of Features

79

Breadth of Features

78

Vendor Support

77

Ease of IT Administration

77

Availability and Quality of Training

77

Usability and Intuitiveness

77

Ease of Data Integration

76

Ease of Customization

76

Business Value Created

75

Product Strategy and Rate of Improvement

73

Messages XR Reviews

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2020

Great product with lots of features!

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity
  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Commonly used in education

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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