Microsoft Azure Service Bus Logo Award Winner Product Badge
Microsoft Azure Service Bus Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Azure Service Bus

Composite Score
8.5 /10
CX Score
8.9 /10
Category
Microsoft Azure Service Bus
8.5 /10

What is Microsoft Azure Service Bus?

Microsoft Azure is an ever-expanding set of cloud services to help your organization meet your business challenges. It’s the freedom to build, manage, and deploy applications on a massive, global network using your favorite tools and frameworks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Azure Service Bus won the following awards in the Enterprise Service Bus category

Filter By

Microsoft Azure Service Bus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Azure Service Bus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

3
Since last award

94 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

5
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Azure Service Bus?

2% Negative
3% Neutral
95% Positive

Pros

  • Inspires Innovation
  • Friendly Negotiation
  • Security Protects
  • Helps Innovate

Feature Ratings

Average 83

Operating System Agnostic

86

Failover

84

Security and Compliance Enforcement

83

Programming Language Agnostic

83

Load Balancing

83

Protocol Translation

82

Logging and Monitoring

82

Application Workflow

82

Service Oriented Architecture

82

Certification of Inter Process Communications

81

Ease of Adding or Changing Components

79

Vendor Capability Ratings

Average 80

Ease of Implementation

82

Availability and Quality of Training

82

Ease of Customization

82

Business Value Created

81

Usability and Intuitiveness

81

Quality of Features

80

Ease of IT Administration

80

Vendor Support

79

Product Strategy and Rate of Improvement

79

Breadth of Features

77

Ease of Data Integration

77

Microsoft Azure Service Bus Reviews

Mohd A.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

Good for enterprise but pricing and setup is hard

Likeliness to Recommend

10 /10

What differentiates Microsoft Azure Service Bus from other similar products?

Microsoft Azure Service Bus is different because it offers advanced features like topics, sessions, and dead lettering, plus it is fully managed and scales automatically. It also integrates well with Azure security making it good for enterprise use.

What is your favorite aspect of this product?

I like that it is simple to use and very reliabel.It also handles complex things like topics and sessions good, and work well with other Azure services. Makes building apps easier.

What do you dislike most about this product?

What I do not like most is that the service can be slow sometimes and its not always easy to know what is wrong when issues happen.

What recommendations would you give to someone considering this product?

I recommend checking the cost carefully and practicing with the service first. Learn about the features and be patient with setup and troubleshooting.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Vishal H.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Security features & Great technical specification.

Likeliness to Recommend

10 /10

What differentiates Microsoft Azure Service Bus from other similar products?

Unique features & provides more security.

What is your favorite aspect of this product?

Technical specifications, features & user friendly.

What do you dislike most about this product?

Performance must be the improvement area.

What recommendations would you give to someone considering this product?

Features loaded & ease of operation.

Pros

  • Trustworthy
  • Unique Features
  • Effective Service
  • Inspires Innovation

Sai Prasad A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

"Scalable and Reliable Messaging Solution"

Likeliness to Recommend

10 /10

What differentiates Microsoft Azure Service Bus from other similar products?

Microsoft Azure Service Bus stands out due to its robust messaging capabilities, including features like advanced message queuing, FIFO support, and dead-letter queues. It also integrates seamlessly with other Azure services, making it ideal for cloud-based and hybrid architectures. Its language-agnostic nature and scalability across different platforms give it a significant advantage over competitors, providing flexibility in various use cases like IoT health monitoring or microservices.

What is your favorite aspect of this product?

My favorite aspect of Microsoft Azure Service Bus is its scalability and reliability. It provides excellent message delivery guarantees, including FIFO processing, dead-letter queues, and message sessions, which are essential for building resilient applications, especially in environments like IoT or cloud-native systems. The seamless integration with other Azure services also makes it easy to manage complex workflows and scale applications efficiently.

What do you dislike most about this product?

What I dislike most about Microsoft Azure Service Bus is the complexity involved in configuration and management for certain advanced features. While it offers great flexibility, setting up and fine-tuning aspects like message filtering or dead-letter queue policies can be cumbersome, especially for users unfamiliar with the Azure ecosystem. The lack of an intuitive local development environment also makes testing more challenging compared to other cloud-native messaging systems.

What recommendations would you give to someone considering this product?

I would recommend Microsoft Azure Service Bus to anyone looking for a scalable and reliable messaging platform, especially if you're already embedded in the Azure ecosystem. It's ideal for enterprise-level applications or use cases like IoT systems or microservices architectures. However, it's important to invest time in understanding its advanced features like message sessions, retry policies, and dead-letter queues, as it can be complex to configure initially. If you're new to Azure, take advantage of Azure’s documentation and tutorials to familiarize yourself with the setup process.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Microsoft Azure Service Bus Comparisons