Microsoft Corporation

Microsoft Azure Service Bus

Composite Score

8.5 /10

CX Score

8.9 /10

41 Reviews Write a Review

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What is Microsoft Azure Service Bus?

Microsoft Azure is an ever-expanding set of cloud services to help your organization meet your business challenges. It’s the freedom to build, manage, and deploy applications on a massive, global network using your favorite tools and frameworks.

Company Details

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Awards & Recognition

Microsoft Azure Service Bus won the following awards in the Enterprise Service Bus category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Contract Negotiation

Latest Award, 2025

2024 Data Quadrant Champion

2024

7 Top Rated Capabilities

9 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

6 Top Rated Capabilities

6 Top Rated Features

2023

Microsoft Azure Service Bus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Azure Service Bus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

3
Since last award

94 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

5
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Azure Service Bus?

2% Negative

3% Neutral

95% Positive

Pros

Inspires Innovation
Friendly Negotiation
Security Protects
Helps Innovate

Feature Ratings

Average 83

Operating System Agnostic

Failover

Security and Compliance Enforcement

Programming Language Agnostic

Load Balancing

Protocol Translation

Logging and Monitoring

Application Workflow

Service Oriented Architecture

Certification of Inter Process Communications

Ease of Adding or Changing Components

Vendor Capability Ratings

Average 80

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Microsoft Azure Service Bus Reviews

Avinash Reddy N.

Role: Information Technology
Industry: Entertainment
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2025

Reliable and Powerful, but Complex for Beginners

Likeliness to Recommend

10 /10

What differentiates Microsoft Azure Service Bus from other similar products?

Microsoft Azure Service Bus stands out for its **enterprise-grade messaging supporting **advanced messaging patterns** (like publish/subscribe, FIFO, dead-lettering) and features like **hybrid cloud integration**, **message sessions**, and **geo-disaster recovery**, making it ideal for complex, distributed applications.

What is your favorite aspect of this product?

My favorite aspect of Azure Service Bus is its **support for reliable, ordered, and transactional messaging**, which ensures that messages are delivered exactly once and in the right order—even in distributed or failure-prone environments. This is key for building robust, mission-critical applications.

What do you dislike most about this product?

The biggest drawback of Azure Service Bus is its **complexity and steep learning curve**, especially for new users. Configuring advanced features like sessions, message forwarding, or dead-lettering can be confusing, and debugging issues in production can be time-consuming.

What recommendations would you give to someone considering this product?

Start simple, understand your messaging needs, use Azure’s SDK and monitoring tools, and plan for scaling and costs.

Pros

Reliable
Performance Enhancing
Enables Productivity
Fair

Cristian F.

Role: Consultant
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Potente, pero complejo para nuevos usuarios

Likeliness to Recommend

10 /10

What differentiates Microsoft Azure Service Bus from other similar products?

Microsoft Azure Service Bus se diferencia de otros productos similares por su enfoque empresarial, su robustez y sus capacidades avanzadas de mensajería

What is your favorite aspect of this product?

Mi aspecto favorito de Microsoft Azure Service Bus es su soporte para patrones avanzados de mensajería, especialmente el modelo de publicación-suscripción con filtros personalizados a través de topics y suscripciones

What do you dislike most about this product?

Lo que menos me gusta de Microsoft Azure Service Bus es su curva de aprendizaje pronunciada, especialmente para usuarios nuevos o equipos sin experiencia previa en arquitecturas de mensajería empresarial.

What recommendations would you give to someone considering this product?

Evalúa si realmente necesitas mensajería avanzada

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nishant K.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2025

Reliable and powerfull messaging service

Likeliness to Recommend

8 /10

What differentiates Microsoft Azure Service Bus from other similar products?

Azure Service Bus offers great message durability and reliability compared to other messaging systems. It's great for enterprise-level workloads and has support for features like dead-lettering, sessions and advanced filtering that you won’t easilly find in simpler queue services

What is your favorite aspect of this product?

The best part is how it handles message ordering and session management. It makes building distributed systems more robust

What do you dislike most about this product?

The pricing model can be confusing and gets expensive if not monitored closelly. Also, the SDK and portal UI feel a bit unintuitive for first-time users

What recommendations would you give to someone considering this product?

If you're working on a scalable app that needs reliable messaging, it's definitly worth considering. Just make sure to understand the pricing tiers and set up monitoring from the start

Pros

Continually Improving Product
Performance Enhancing
Respectful
Fair

Microsoft Azure Service Bus

What is Microsoft Azure Service Bus?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

Microsoft Azure Service Bus Ratings

88 Likeliness to Recommend

3 Since last award

94 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

5 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Microsoft Azure Service Bus?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Operating System Agnostic Enterprise Service Bus is deployable on any operating system environment.

Failover Allows for the failover of process tasks to other nodes on the bus.

Security and Compliance Enforcement Support and enforce systems and application security, as well as policy compliance.

Programming Language Agnostic Enterprise Service Bus integration is implementable with any programming language.

Load Balancing ESB allows for the load balancing of jobs across the nodes plugged into it, to increase application performance.

Protocol Translation Support for multiple protocols and the ability to convert differing protocols into common communications or common message layer.

Logging and Monitoring Logging and monitoring of all workflow and inter-process activity.

Application Workflow Application mapping, data transformation, event handling, orchestration and choreography.

Service Oriented Architecture SOA is architecture whose objective is the deployment of services, within a model of modularity and reusability.​

Certification of Inter Process Communications The verification and certification of inter-process messaging between applications.​

Ease of Adding or Changing Components Components in the Enterprise Service Bus are easy to add or change. Some sources have used the term “pluggable” to describe this.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Microsoft Azure Service Bus Reviews

Avinash Reddy N.

Reliable and Powerful, but Complex for Beginners

Likeliness to Recommend

Pros

Cristian F.

Potente, pero complejo para nuevos usuarios

Likeliness to Recommend

Pros

Nishant K.

Reliable and powerfull messaging service

Likeliness to Recommend

Pros

Most Popular Microsoft Azure Service Bus Comparisons

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Feature Ratings

Operating System Agnostic

Failover

Security and Compliance Enforcement

Programming Language Agnostic

Load Balancing

Protocol Translation

Logging and Monitoring

Application Workflow

Service Oriented Architecture

Certification of Inter Process Communications

Ease of Adding or Changing Components

Vendor Capability Ratings

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration