Microsoft Corporation

Microsoft Azure Service Bus

Composite Score

8.5 /10

CX Score

8.9 /10

41 Reviews Write a Review

Claim Software

What is Microsoft Azure Service Bus?

Microsoft Azure is an ever-expanding set of cloud services to help your organization meet your business challenges. It’s the freedom to build, manage, and deploy applications on a massive, global network using your favorite tools and frameworks.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Azure Service Bus won the following awards in the Enterprise Service Bus category

Filter By

2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Contract Negotiation

Latest Award, 2025

2024 Data Quadrant Champion

2024

7 Top Rated Capabilities

9 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

6 Top Rated Capabilities

6 Top Rated Features

2023

Microsoft Azure Service Bus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Azure Service Bus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

3
Since last award

94 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

5
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Azure Service Bus?

2% Negative

3% Neutral

95% Positive

Pros

Inspires Innovation
Friendly Negotiation
Security Protects
Helps Innovate

Feature Ratings

Average 83

Operating System Agnostic

Failover

Security and Compliance Enforcement

Programming Language Agnostic

Load Balancing

Protocol Translation

Logging and Monitoring

Application Workflow

Service Oriented Architecture

Certification of Inter Process Communications

Ease of Adding or Changing Components

Vendor Capability Ratings

Average 80

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Microsoft Azure Service Bus Reviews

Frank O.

Role: Information Technology
Industry: Not for Profit
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2023

Seamless integration with other Azure services

Likeliness to Recommend

7 /10

What differentiates Microsoft Azure Service Bus from other similar products?

Seamless integration with other Azure services and also enables communication between on-premises systems and the cloud.

What is your favorite aspect of this product?

Rich monitoring and management tools that provide insights into the health, performance and usage of the messaging infrastructure.

What do you dislike most about this product?

Setting up and configuring Azure Service Bus can be a bit complex, especially for users who are new to messaging systems.

What recommendations would you give to someone considering this product?

Thoroughly understand your messaging needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dmytro L.

Role: Information Technology
Industry: Food and Beverage
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2023

Useful service, but difficult to start

Likeliness to Recommend

9 /10

What differentiates Microsoft Azure Service Bus from other similar products?

Difficult to answer since I used only its regular functionality

What is your favorite aspect of this product?

The product works quickly and reliably. During the whole period of work with him there were no issues. The service performs its function as a queue successfully

What do you dislike most about this product?

I do not like Azure products in general due to the complexity of the start and complex documentation

What recommendations would you give to someone considering this product?

Change the approach in the documentation of your services

Pros

Reliable
Enables Productivity
Security Protects
Performance Enhancing

Cons

Wastes Time
Commodity Features

Sarbpreet S.

Role: Information Technology
Industry: Shipping
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2023

Pricy but easy to use.

Likeliness to Recommend

8 /10

What differentiates Microsoft Azure Service Bus from other similar products?

easy to implement and learn

What is your favorite aspect of this product?

reliable and scalable

What do you dislike most about this product?

requires and expert to configure

What recommendations would you give to someone considering this product?

must try this product for messaging/transfer data between different microservices

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Microsoft Azure Service Bus

What is Microsoft Azure Service Bus?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

Microsoft Azure Service Bus Ratings

88 Likeliness to Recommend

3 Since last award

94 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

5 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Microsoft Azure Service Bus?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Operating System Agnostic Enterprise Service Bus is deployable on any operating system environment.

Failover Allows for the failover of process tasks to other nodes on the bus.

Security and Compliance Enforcement Support and enforce systems and application security, as well as policy compliance.

Programming Language Agnostic Enterprise Service Bus integration is implementable with any programming language.

Load Balancing ESB allows for the load balancing of jobs across the nodes plugged into it, to increase application performance.

Protocol Translation Support for multiple protocols and the ability to convert differing protocols into common communications or common message layer.

Logging and Monitoring Logging and monitoring of all workflow and inter-process activity.

Application Workflow Application mapping, data transformation, event handling, orchestration and choreography.

Service Oriented Architecture SOA is architecture whose objective is the deployment of services, within a model of modularity and reusability.​

Certification of Inter Process Communications The verification and certification of inter-process messaging between applications.​

Ease of Adding or Changing Components Components in the Enterprise Service Bus are easy to add or change. Some sources have used the term “pluggable” to describe this.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Microsoft Azure Service Bus Reviews

Frank O.

Seamless integration with other Azure services

Likeliness to Recommend

Pros

Dmytro L.

Useful service, but difficult to start

Likeliness to Recommend

Pros

Cons

Sarbpreet S.

Pricy but easy to use.

Likeliness to Recommend

Pros

Most Popular Microsoft Azure Service Bus Comparisons

CData Arc

Mulesoft Anypoint Platform

Neuron ESB

TIBCO Platform

Amazon EventBridge

Oracle Service Bus

3
Since last award

1
Since last award

5
Since last award

Feature Ratings

Operating System Agnostic

Failover

Security and Compliance Enforcement

Programming Language Agnostic

Load Balancing

Protocol Translation

Logging and Monitoring

Application Workflow

Service Oriented Architecture

Certification of Inter Process Communications

Ease of Adding or Changing Components

Vendor Capability Ratings

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration