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Microsoft Corporation

Microsoft Defender for Office 365

Composite Score

7.8 /10

CX Score

8.1 /10

13 Reviews Write a Review

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What is Microsoft Defender for Office 365?

Microsoft Defender for Office 365 offers a comprehensive solution to protect your organization and employees from advanced, targeted and zero-day phishing, malware and business email compromise attacks.

Company Details

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Microsoft Defender for Office 365 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Defender for Office 365.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

4
Since last award

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

5
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Defender for Office 365?

8% Negative

0% Neutral

92% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 84

Prevention

IOC Focus and Management

24/7/365 Security Monitoring

Vulnerability Management

Standardized Playbooks

Use of the MITRE ATT&CK Framework

Threat Intelligence

Risk Scoring & Remediation Act

Real-Time Threat and Anomaly Detection

Compliance Reporting and Archival Mechanisms

Technology Management

Vendor Capability Ratings

Average 76

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Ease of Customization

Availability and Quality of Training

Vendor Support

Microsoft Defender for Office 365 Reviews

Peter M.

Role: Information Technology
Industry: Utilities
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

"It protects our business integrity."

Likeliness to Recommend

10 /10

What differentiates Microsoft Defender for Office 365 from other similar products?

Microsoft Defender for Office 365 is a crucial part of our organization as it helps to identify and block phishing attempts, scans attachments and links in emails for malware and provides protection against malware and other malicious content in email attachments.

What is your favorite aspect of this product?

I love its advanced anti-phishing options, threat detection and secure infrastructure like desktop and laptop.

What do you dislike most about this product?

Although it integrates well with Microsoft products, it still has issues with other third party devices.

What recommendations would you give to someone considering this product?

It is a must have because these days there is a lot of hacking being done in organizations. Our organization keeps records digitally and it has been very useful as it adds an extra layer of security.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ronald L.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Easy to manage, always improving

Likeliness to Recommend

9 /10

What differentiates Microsoft Defender for Office 365 from other similar products?

Always improving its product every year which is always good to see. They are also investing a lot of money in security in general.

What is your favorite aspect of this product?

The new AI features that are enabling security admins to do less work! Ha!

What do you dislike most about this product?

The cost is not prohibitive, but it does have other competition in the market place, such as Proofpoint.

What recommendations would you give to someone considering this product?

Try a few licenses first to see if it is right for you.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Daniel M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

A good choice, easy to use and reliable.

Likeliness to Recommend

8 /10

What differentiates Microsoft Defender for Office 365 from other similar products?

For me I find it easy to use and navigate well through the product while the others required experience of someone familiar with it to work through it.

What is your favorite aspect of this product?

The ease of use across the product is the favourite aspect.

What do you dislike most about this product?

Nothing in particular.

What recommendations would you give to someone considering this product?

Microsoft Defender is a good choice for businesses needing reliable security. It offers basic protection or advanced threat detection, works across devices, and integrates well with Microsoft tools.

Pros

Reliable
Enables Productivity
Efficient Service
Effective Service

Microsoft Defender for Office 365

What is Microsoft Defender for Office 365?

Company Details

Need Assistance?

Awards & Recognition

Microsoft Defender for Office 365 Ratings

86 Likeliness to Recommend

4 Since last award

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

5 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft Defender for Office 365?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Prevention Offers capable next-gen AV (NGAV) and host protection.

IOC Focus and Management Should include a wide variety of IOCs, but is more focused on behaviors and behavioral detection; IOCs are not as simple to manage.

24/7/365 Security Monitoring MDR provider should include a team of experienced security analysts monitoring the network 24/7 to identify abnormal activity and mitigate against threats.

Vulnerability Management Discover and fix vulnerabilities in the system.

Standardized Playbooks Standardized playbooks contain procedures, standards, and anticipated results from incident response. Reduces threat dwell time and time to close the event.

Use of the MITRE ATT&CK Framework Threat modeling capabilities and allows for mapping use cases to established TTPs, in order to facilitate rapid incident response.

Threat Intelligence Security threat intelligence feed integration with ability to update multiple uses and control updating behaviors.

Risk Scoring & Remediation Act Actionable risk mitigation suggestions for each vulnerability discovered.​

Real-Time Threat and Anomaly Detection Real-time or near real time threat detection of attacks and anomalous behavior.

Compliance Reporting and Archival Mechanisms System archives incidents and produces comprehensive reports to stakeholders about current vulnerabilities and past vulnerabilities and remediation efforts.

Technology Management Continuously manages and monitors systems and technology. Integrates with existing technology.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft Defender for Office 365 Reviews

Peter M.

"It protects our business integrity."

Likeliness to Recommend

Pros

Ronald L.

Easy to manage, always improving

Likeliness to Recommend

Pros

Daniel M.

A good choice, easy to use and reliable.

Likeliness to Recommend

Pros

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Feature Ratings

Prevention

IOC Focus and Management

24/7/365 Security Monitoring

Vulnerability Management

Standardized Playbooks

Use of the MITRE ATT&CK Framework

Threat Intelligence

Risk Scoring & Remediation Act

Real-Time Threat and Anomaly Detection

Compliance Reporting and Archival Mechanisms

Technology Management

Vendor Capability Ratings

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Ease of Customization

Availability and Quality of Training

Vendor Support