Microsoft Corporation

Microsoft Dynamics 365 HR

Composite Score

7.9 /10

CX Score

8.2 /10

27 Reviews Write a Review

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What is Microsoft Dynamics 365 HR?

Microsoft Dynamics 365 Human Resources (which was earlier known as Microsoft Dynamics 365 Talent) manages your biggest asset – your employees. With a focus on people, the application handles all related functions, from recruitment and onboarding to management and Human Capital Management (HCM) reporting.

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Awards & Recognition

Microsoft Dynamics 365 HR won the following awards in the Human Capital Management - Enterprise category

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2022 Data Quadrant Gold Medalist

2022

8 Top Rated Capabilities

7 Top Rated Features

2022

Microsoft Dynamics 365 HR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Dynamics 365 HR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

9
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

5
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Dynamics 365 HR?

0% Negative

3% Neutral

97% Positive

Pros

Continually Improving Product
Enables Productivity
Respectful
Performance Enhancing

Feature Ratings

Average 87

Scheduling

100

Leave Management

100

Compensation Planning & Forecasting

100

Position Management

Talent Acquisition

Employee Record

Benefits Administration

Payroll Administration

Talent Management

Time and Attendance

Document Management (DMS) Capabilities

Vendor Capability Ratings

Average 84

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Business Value Created

Ease of Implementation

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Microsoft Dynamics 365 HR Reviews

Lisa F.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Easy to use, but not always reliable

Likeliness to Recommend

7 /10

What differentiates Microsoft Dynamics 365 HR from other similar products?

I have only used D365 for CRM tracking, so I don't have a comparison. To get to specific functions, you must go through several screens, which is not always intuitive, especially when first learning. The mobile app was unreliable and had issues with intuitive navigation.

What is your favorite aspect of this product?

I like the customization and that I could set my dashboard to have precisely what I needed and leave off things I did not.

What do you dislike most about this product?

Moving from one screen to another, and sometimes to another, to find something that should be more front and center.

What recommendations would you give to someone considering this product?

Have your end users test it to ensure it works for them, especially if they are in the field. The CRM process often needs to be quick, and if it takes more than 5 minutes to enter information, that is generally too long.

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Effective Service

Holly A.

Role: Public Sector
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

One of its kind CRM available.

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 HR from other similar products?

Customer relationship management software from Microsoft Dynamics 365 CRM includes features for sales, marketing, and customer support. There are two varieties available both on-site and online. It is a useful tool for managing skilled staff and has many useful features. It has excellent skills for planning the job and allocating it to the right competent individual.

What is your favorite aspect of this product?

I find Microsoft Dynamics 365 to be incredibly user-friendly, and since it's a product of Microsoft, one can integrate it with other Microsoft products in accordance with business requirements. For example, it facilitates decision-making regarding business administration and expedites and greatly simplifies the business job process. The dashboard in particular has a very user-friendly and informative layout. It has incredibly strong and outstanding performance.

What do you dislike most about this product?

Even though the user interface is not usually user-friendly for a CRM application, the digital storage space is also constrained. I don't like how Microsoft Dynamics 365 contains outdated themes because it reduces the software's ability to compete. On occasion, a program could end abruptly.

What recommendations would you give to someone considering this product?

It enables us to have a clear view of the schedule, the allocation of time, and also the generate leads in our organization. We have taken better decisions because to this technology, which greatly simplifies our work. Additionally, it makes it easier for our service staff to handle RMAs and servicing situations globally.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Pamela A.

Role: Human Resources
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

the characteristics of this product are excellent

Likeliness to Recommend

9 /10

What differentiates Microsoft Dynamics 365 HR from other similar products?

It is a very dynamic tool.

What is your favorite aspect of this product?

everything I can do in the tool in an agile and precise way

What do you dislike most about this product?

nothing at the moment

What recommendations would you give to someone considering this product?

which is very practical and has worked more for me in accounting and human resources issues

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Microsoft Dynamics 365 HR

What is Microsoft Dynamics 365 HR?

Company Details

Book a Free Demo Today!

Awards & Recognition

2022 Data Quadrant Gold Medalist

Microsoft Dynamics 365 HR Ratings

87 Likeliness to Recommend

9 Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

5 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Microsoft Dynamics 365 HR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Leave Management Tracking/administering employee leave, paid time off, short/long term leave (e.g. illness, personal, maternity, etc.), workflows for leave requests/approvals.

Compensation Planning & Forecasting Ability to facilitate compensation reviews and planning. Forecasts workforce demand for headcount and budgeting purposes.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Document Management (DMS) Capabilities Enable various options of document imaging, form population, document generation, and other advanced administrative document management options.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Microsoft Dynamics 365 HR Reviews

Lisa F.

Easy to use, but not always reliable

Likeliness to Recommend

Pros

Holly A.

One of its kind CRM available.

Likeliness to Recommend

Pros

Pamela A.

the characteristics of this product are excellent

Likeliness to Recommend

Pros

9
Since last award

5
Since last award

Feature Ratings

Scheduling

Leave Management

Compensation Planning & Forecasting

Position Management

Talent Acquisition

Employee Record

Benefits Administration

Payroll Administration

Talent Management

Time and Attendance

Document Management (DMS) Capabilities

Vendor Capability Ratings

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Business Value Created

Ease of Implementation

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization