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Microsoft Corporation

Microsoft Entra ID

Composite Score

8.4 /10

CX Score

8.6 /10

88 Reviews Write a Review

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What is Microsoft Entra ID?

Microsoft Entra ID ( Formerly Azure AD) Protect access to resources and data using strong authentication and risk-based adaptive access policies without compromising user experience. Provide a fast, easy sign-in experience across your multi cloud environment to keep your users productive, reduce time managing passwords, and increase productivity. Manage all your identities and access to all your applications in a central location, whether they’re in the cloud or on-premises, to improve visibility and control.

Company Details

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Awards & Recognition

Microsoft Entra ID won the following awards in the Identity and Access Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

2025 Data Quadrant Champion

2025

7 Top Rated Capabilities

9 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2024

Microsoft Entra ID Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Entra ID.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Entra ID?

6% Negative

5% Neutral

89% Positive

Pros

Reliable
Fair
Acts with Integrity
Security Protects

Feature Ratings

Average 84

Password Management

Web Cloud Single Sign on (SSO)

Multi-Factor Authentication (MFA)

Activity Monitoring Alerts

Privileged Access Management

Advanced Provisioning

Provisioning Deprovisioning

Reporting

Mobility Support

Identity Governance

Access Request Management

Vendor Capability Ratings

Average 81

Business Value Created

Quality of Features

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Privileged Access Management

Score 8.3

View Microsoft Entra ID in this category (opens in a new tab)

Microsoft Entra ID Reviews

Harsh D.

Role: Consultant
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Microsoft Entra ID from other similar products?

The support of all microsoft products

What is your favorite aspect of this product?

The UI and the ease of access management along with MFA & SSO

What do you dislike most about this product?

needs training

What recommendations would you give to someone considering this product?

On-prem systems can migrate to cloud

Pros

Continually Improving Product
Efficient Service
Effective Service
Inspires Innovation

Harsh D.

Role: Consultant
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Easy to use, but a bit pricey

Likeliness to Recommend

7 /10

What differentiates Microsoft Entra ID from other similar products?

It is bit complicated

What is your favorite aspect of this product?

The Microsoft support

What do you dislike most about this product?

The Complicated integrations

What recommendations would you give to someone considering this product?

Just check all the features

Pros

Caring
Helps Innovate
Continually Improving Product
Reliable

Muhammad A.

Role: Consultant
Industry: Government
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2025

Great product

Likeliness to Recommend

9 /10

What differentiates Microsoft Entra ID from other similar products?

deep integration across the Microsoft ecosystem, including Azure, Microsoft 365, and Dynamics 365. Its native support for Zero Trust architecture, Conditional Access policies, and comprehensive identity governance makes it well-suited for enterprise environments.

What is your favorite aspect of this product?

powerful Conditional Access feature

What do you dislike most about this product?

none i can think off

What recommendations would you give to someone considering this product?

Definite worth a try

Pros

Efficient Service
Respectful
Fair
Continually Improving Product

Microsoft Entra ID

What is Microsoft Entra ID?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

Microsoft Entra ID Ratings

84 Likeliness to Recommend

1 Since last award

95 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Microsoft Entra ID?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Password Management Software provides credential management and retrieval functionality.

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Privileged Access Management Software provides visibility into specific user access patterns

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Reporting Software provides reporting functionality

Mobility Support Software is optimized for mobile usage.

Identity Governance Software allows identities and access to be centrally managed through policies.

Access Request Management Software allows IT to track and manage user access requests.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Privileged Access Management

Microsoft Entra ID Reviews

Harsh D.

Fantastic product

Likeliness to Recommend

Pros

Harsh D.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Muhammad A.

Great product

Likeliness to Recommend

Pros

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Feature Ratings

Password Management

Web Cloud Single Sign on (SSO)

Multi-Factor Authentication (MFA)

Activity Monitoring Alerts

Privileged Access Management

Advanced Provisioning

Provisioning Deprovisioning

Reporting

Mobility Support

Identity Governance

Access Request Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization