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Microsoft Corporation

Microsoft Entra ID

Composite Score

8.4 /10

CX Score

8.6 /10

88 Reviews Write a Review

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What is Microsoft Entra ID?

Microsoft Entra ID ( Formerly Azure AD) Protect access to resources and data using strong authentication and risk-based adaptive access policies without compromising user experience. Provide a fast, easy sign-in experience across your multi cloud environment to keep your users productive, reduce time managing passwords, and increase productivity. Manage all your identities and access to all your applications in a central location, whether they’re in the cloud or on-premises, to improve visibility and control.

Company Details

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Awards & Recognition

Microsoft Entra ID won the following awards in the Identity and Access Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

2025 Data Quadrant Champion

2025

7 Top Rated Capabilities

9 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2024

Microsoft Entra ID Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Entra ID.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Entra ID?

6% Negative

5% Neutral

89% Positive

Pros

Reliable
Fair
Acts with Integrity
Security Protects

Feature Ratings

Average 84

Password Management

Web Cloud Single Sign on (SSO)

Multi-Factor Authentication (MFA)

Activity Monitoring Alerts

Privileged Access Management

Advanced Provisioning

Provisioning Deprovisioning

Reporting

Mobility Support

Identity Governance

Access Request Management

Vendor Capability Ratings

Average 81

Business Value Created

Quality of Features

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Privileged Access Management

Score 8.3

View Microsoft Entra ID in this category (opens in a new tab)

Microsoft Entra ID Reviews

Veeresh P.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Best Product for Active Directory & IAM

Likeliness to Recommend

8 /10

What differentiates Microsoft Entra ID from other similar products?

If any organization uses existing Microsoft services then its tool really helps a lot in integration with those other tools and then it also helps in various features, especially in the domain of Security.

What is your favorite aspect of this product?

For the Security Administrators and the Internal IT administrators, this tool really helps a lot in user provisioning and providing role-based access controls in the Organization

What do you dislike most about this product?

Mostly this Tool is very good and I don't think any of the issues. But yeah there are some complex and extensive technical guidance when it comes to the implementation and initial setup.

What recommendations would you give to someone considering this product?

Somewhat this tool is very complex and hence we need some of the Training and Guidance for fully using this tool.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Paul A.

Role: Information Technology
Industry: Transportation
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Great product would use them every time!

Likeliness to Recommend

10 /10

What differentiates Microsoft Entra ID from other similar products?

Easy to use and required minimal help getting set up

What is your favorite aspect of this product?

Simple and easy to implement for the team

What do you dislike most about this product?

Nothing everything was great

What recommendations would you give to someone considering this product?

Great software to use for companies

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Efficient Service

Shihas k.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

good product

Likeliness to Recommend

10 /10

What differentiates Microsoft Entra ID from other similar products?

uniqueness

What is your favorite aspect of this product?

easy to operate

What do you dislike most about this product?

not much disappointment

What recommendations would you give to someone considering this product?

you need to use it

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Unique Features

Microsoft Entra ID

What is Microsoft Entra ID?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

Microsoft Entra ID Ratings

84 Likeliness to Recommend

1 Since last award

95 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Microsoft Entra ID?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Password Management Software provides credential management and retrieval functionality.

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Privileged Access Management Software provides visibility into specific user access patterns

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Reporting Software provides reporting functionality

Mobility Support Software is optimized for mobile usage.

Identity Governance Software allows identities and access to be centrally managed through policies.

Access Request Management Software allows IT to track and manage user access requests.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Privileged Access Management

Microsoft Entra ID Reviews

Veeresh P.

Best Product for Active Directory & IAM

Likeliness to Recommend

Pros

Paul A.

Great product would use them every time!

Likeliness to Recommend

Pros

Shihas k.

good product

Likeliness to Recommend

Pros

Most Popular Microsoft Entra ID Comparisons

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Feature Ratings

Password Management

Web Cloud Single Sign on (SSO)

Multi-Factor Authentication (MFA)

Activity Monitoring Alerts

Privileged Access Management

Advanced Provisioning

Provisioning Deprovisioning

Reporting

Mobility Support

Identity Governance

Access Request Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization