


Microsoft Exchange Online Protection

What is Microsoft Exchange Online Protection?
Guard against spam and malware, maintain email access during and after emergencies, and simplify administration of messaging environments with help from Exchange Online Protection deployed across a global network of data centers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
92 Plan to Renew
2
Since last award
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Exchange Online Protection?
Pros
- Helps Innovate
- Client Friendly Policies
- Transparent
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Tagging
O365 integration
Email Account Protection
Anti-Spoofing Protection
User Flagging of Suspicious Emails
Phishing Protection
Administrator Dashboard and Reporting
Managed Services Offering
Artificial Intelligence / Machine Learning
Data Loss Prevention
Bulk Remediation
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Microsoft Exchange Online Protection Reviews

Chintan P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Solid email security, but limited customization
Likeliness to Recommend
What differentiates Microsoft Exchange Online Protection from other similar products?
Microsoft Exchange Online Protection (EOP) stands out due to its seamless integration with Microsoft 365, providing built-in email security without extra configurations. It offers multi-layered protection against spam, phishing, and malware using real-time threat intelligence. With an easy-to-use dashboard, automated updates, and cost-effective pricing, EOP ensures reliable and hassle-free email security.
What is your favorite aspect of this product?
its seamless integration with Microsoft 365. Unlike third-party solutions that require extra setup and maintenance, EOP works natively within the Microsoft ecosystem, making email security feel effortless. It automatically filters out threats like spam, phishing, and malware without disrupting normal email flow, all while being managed from a single, user-friendly dashboard. It’s efficient, reliable, and doesn’t require constant tweaking—just set it up and let it do its job.
What do you dislike most about this product?
One of the biggest drawbacks of Microsoft Exchange Online Protection (EOP) is its lack of advanced customization compared to third-party security solutions. While it does a solid job filtering spam and malware, the level of control over filtering rules and threat response can feel limited, especially for businesses with complex security needs. Some users also report false positives, where legitimate emails get caught in the spam filter, requiring manual intervention. Additionally, the reporting and analytics, while functional, could be more detailed and user-friendly.
What recommendations would you give to someone considering this product?
If you're considering Microsoft Exchange Online Protection (EOP), fine-tune the filtering settings to reduce false positives and enhance security. Regularly check the quarantine folder and reports to ensure important emails aren't blocked. For stronger protection, consider pairing it with Microsoft Defender for Office 365.
Pros
- Enables Productivity
- Effective Service
- Caring
- Fair
Please tell us why you think this review should be flagged.

Avnish K.
- Role: Information Technology
- Industry: Electronics
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Nice thing to use, please go through
Likeliness to Recommend
What differentiates Microsoft Exchange Online Protection from other similar products?
It's a better version than others
What is your favorite aspect of this product?
It's compatible easily accessible and widely used
What do you dislike most about this product?
Almost everything
What recommendations would you give to someone considering this product?
Yes definitely
Pros
- Acts with Integrity
- Helps Innovate
- Reliable
- Effective Service
Cons
- Security Frustrates
- Less Efficient Service
- Less Generous
Please tell us why you think this review should be flagged.

Shivam K.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Apr 2024
Good Protection, but Could Be More User-Friendly
Likeliness to Recommend
What differentiates Microsoft Exchange Online Protection from other similar products?
EOP is tightly integrated with Microsoft 365 and other Microsoft services, providing seamless protection for users who operate within this ecosystem. This tight integration allows for streamlined management and a consistent user experience across Microsoft platforms.
What is your favorite aspect of this product?
The Exchange Admin Center offers a user-friendly interface for managing EOP, making it easier for administrators to configure and monitor email security.
What do you dislike most about this product?
Some users find that EOP lacks the flexibility to create highly customized rules and policies. This can be a drawback for organizations with specific security requirements.
What recommendations would you give to someone considering this product?
Determine if you primarily use Microsoft 365 or if you have a mix of third-party applications. Ensure that EOP integrates seamlessly with your existing infrastructure and other security tools.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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