Microsoft Corporation

Microsoft Exchange Online Protection

Composite Score

8.2 /10

CX Score

8.4 /10

29 Reviews Write a Review

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What is Microsoft Exchange Online Protection?

Guard against spam and malware, maintain email access during and after emergencies, and simplify administration of messaging environments with help from Exchange Online Protection deployed across a global network of data centers.

Company Details

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Awards & Recognition

Microsoft Exchange Online Protection won the following awards in the Cloud Email Security category

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3 Top Rated Capabilities

8 Top Rated Features

2024

2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

7 Top Rated Features

2023

Microsoft Exchange Online Protection Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Exchange Online Protection.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

92 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Exchange Online Protection?

9% Negative

8% Neutral

83% Positive

Pros

Helps Innovate
Client Friendly Policies
Transparent
Includes Product Enhancements

Feature Ratings

Average 87

Tagging

O365 integration

Email Account Protection

Anti-Spoofing Protection

User Flagging of Suspicious Emails

Phishing Protection

Administrator Dashboard and Reporting

Managed Services Offering

Artificial Intelligence / Machine Learning

Data Loss Prevention

Bulk Remediation

Vendor Capability Ratings

Average 81

Ease of IT Administration

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of Customization

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Secure Email Gateway - Enterprise

Score 7.7

View Microsoft Exchange Online Protection in this category (opens in a new tab)

Microsoft Exchange Online Protection Reviews

Vincent C.

Role: Information Technology
Industry: Gaming and Hospitality
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2021

Easily configured email security

Likeliness to Recommend

10 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

The product has been evolving over the years and has become a premier email security platform. While it can be used in tandem with other systems, it is now something that can stand on its own for things like threat protection, impersonation protection and utilizing AI to protect end users.

What is your favorite aspect of this product?

The ability to configure advanced settings in a user friendly GUI.

What do you dislike most about this product?

Some of the options for protection are automated or don't allow granular controls and configuration.

What recommendations would you give to someone considering this product?

Do a demo and a comparison with other products like Ironport and Barracuda and consider Microsoft for the ease of use and configuration.

Pros

Efficient Service
Helps Innovate
Continually Improving Product
Reliable

Most Popular Microsoft Exchange Online Protection Comparisons

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Microsoft Exchange Online Protection

What is Microsoft Exchange Online Protection?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Microsoft Exchange Online Protection Ratings

86 Likeliness to Recommend

1 Since last award

92 Plan to Renew

2 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Microsoft Exchange Online Protection?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Tagging Service offers the ability to tag or flag emails that appear suspicious, alerting the email administrator to review the email manually.

O365 integration Integrates directly and seamlessly with Microsoft's cloud email service without the need for redirection or change to MX records or SPF entries.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Phishing Protection Scans and alerts to any phishing attempts of incoming emails from external sources, and blocks any attempts if there is click-through.

Administrator Dashboard and Reporting Web-based interface containing real-time data on threats intercepted or blocked by the service.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor, such as incident response or active monitoring.

Artificial Intelligence / Machine Learning Service "learns" the organization's email activity/behavior, tuning in to settings appropriate for activities.

Data Loss Prevention Prevention of data exfiltration in outgoing emails.

Bulk Remediation The ability to stop email-related threats such as Phishing, Malware and Spam attacks in mass

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Secure Email Gateway - Enterprise

Microsoft Exchange Online Protection Reviews

Vincent C.

Easily configured email security

Likeliness to Recommend

Pros

Most Popular Microsoft Exchange Online Protection Comparisons

Check Point Email Security

SpamTitan

Proofpoint Advanced Threat Protection

IRONSCALES

Symantec Email Security.cloud

Perception Point

1
Since last award

2
Since last award

1
Since last award

Feature Ratings

Tagging

O365 integration

Email Account Protection

Anti-Spoofing Protection

User Flagging of Suspicious Emails

Phishing Protection

Administrator Dashboard and Reporting

Managed Services Offering

Artificial Intelligence / Machine Learning

Data Loss Prevention

Bulk Remediation

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of Customization

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support