Microsoft Corporation

Microsoft Exchange Online Protection

Composite Score

7.7 /10

CX Score

8.0 /10

72 Reviews Write a Review

Claim Software

What is Microsoft Exchange Online Protection?

Guard against spam and malware, maintain email access during and after emergencies, and simplify administration of messaging environments with help from Exchange Online Protection deployed across a global network of data centers.

Company Details

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Microsoft Exchange Online Protection Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Exchange Online Protection.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

99 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Exchange Online Protection?

7% Negative

8% Neutral

85% Positive

Pros

Reliable
Respectful
Acts with Integrity
Helps Innovate

Feature Ratings

Average 83

Anti Spam and Bulk Email Detection

Reporting Components

Data Loss Prevention

Anti Malware Behavioral Detection

Hosted Email Support

Anti Phishing and Spear Phishing

URL and Malware Detection

Email Retention and Archiving

Encryption and Decryption

End User Spam Visibility and Controls

Anti Malware Signature Detection

Vendor Capability Ratings

Average 80

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Quality of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Cloud Email Security

Score 8.5

View Microsoft Exchange Online Protection in this category (opens in a new tab)

Microsoft Exchange Online Protection Reviews

Vishal P.

Role: Information Technology
Industry: Transportation
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Great product

Likeliness to Recommend

7 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

Anti-Malware Protection Safe attachment policy Spam signature policy

What is your favorite aspect of this product?

Easy to manage

What do you dislike most about this product?

Nothing.

What recommendations would you give to someone considering this product?

Easy to manage and easy to implement

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shivam K.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Good Protection, but Could Be More User-Friendly

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

EOP is tightly integrated with Microsoft 365 and other Microsoft services, providing seamless protection for users who operate within this ecosystem. This tight integration allows for streamlined management and a consistent user experience across Microsoft platforms.

What is your favorite aspect of this product?

The Exchange Admin Center offers a user-friendly interface for managing EOP, making it easier for administrators to configure and monitor email security.

What do you dislike most about this product?

Some users find that EOP lacks the flexibility to create highly customized rules and policies. This can be a drawback for organizations with specific security requirements.

What recommendations would you give to someone considering this product?

Determine if you primarily use Microsoft 365 or if you have a mix of third-party applications. Ensure that EOP integrates seamlessly with your existing infrastructure and other security tools.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mbili M.

Role: Operations
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Microsoft 365 is absolutely Top-notch

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

Microsoft absolutely dominates this niche. They offer total protection for emails.

What is your favorite aspect of this product?

The effectiveness of the features.

What do you dislike most about this product?

At this moment it is not easy to pay for Microsoft products in my country.

What recommendations would you give to someone considering this product?

For your email security and email cloud hosting Microsoft 365 is a no-brainer.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Microsoft Exchange Online Protection

What is Microsoft Exchange Online Protection?

Company Details

Need Assistance?

Awards & Recognition

Microsoft Exchange Online Protection Ratings

85 Likeliness to Recommend

1 Since last award

99 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Microsoft Exchange Online Protection?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Anti Spam and Bulk Email Detection Basic inbound blocking using multitude of triggers: IP address, content, header, and other reputation-based identifiers.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Data Loss Prevention Outbound content filtering based on policy configuration with notification or redactive functions.

Anti Malware Behavioral Detection Active code detection and execution.

Hosted Email Support Integration and support capabilities with third-party hosted email providers.

Anti Phishing and Spear Phishing Heuristic detection techniques that recognize common characteristics of phishing attacks.

URL and Malware Detection Live detection and following of URL embedded links and execution of active content.

Email Retention and Archiving Inbound and outbound logging capabilities.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

End User Spam Visibility and Controls End-user email digest release capability and client integration for fine tuning.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Cloud Email Security

Microsoft Exchange Online Protection Reviews

Vishal P.

Great product

Likeliness to Recommend

Pros

Shivam K.

Good Protection, but Could Be More User-Friendly

Likeliness to Recommend

Pros

Mbili M.

Microsoft 365 is absolutely Top-notch

Likeliness to Recommend

Pros

Most Popular Microsoft Exchange Online Protection Comparisons

Cisco Secure Email Threat Defense

Barracuda Email Security Gateway

Symantec Email Security.cloud

Symantec Messaging Gateway

FortiMail

Mimecast Advance Email Security

1
Since last award

1
Since last award

Feature Ratings

Anti Spam and Bulk Email Detection

Reporting Components

Data Loss Prevention

Anti Malware Behavioral Detection

Hosted Email Support

Anti Phishing and Spear Phishing

URL and Malware Detection

Email Retention and Archiving

Encryption and Decryption

End User Spam Visibility and Controls

Anti Malware Signature Detection

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Quality of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization