


What is Microsoft Forms?
Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Forms?
Pros
- Acts with Integrity
- Trustworthy
- Effective Service
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Mobility
Drag and Drop Design
Field Configuration and Customization
Electronic Signatures
Workflow Automation
Data Analysis and Survey Function
State Transformation
APIs and Integration
Version Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
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Microsoft Forms Reviews

Jack H.
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Sep 2023
Microsoft Forms is super simple to use
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Integration with power automate allows you to have a nice flow of data throughout the MS application suite.
What is your favorite aspect of this product?
Simple and easy to use. It’s intuitive which means that it’s easy for us to roll out and for colleagues to use independently. It provides a quick, business approved, solution for collecting non sensitive data.
What do you dislike most about this product?
There’s some limitations on customisation. It’s also missing some of the features that its competitors have such as setting form limits and certain question types.
What recommendations would you give to someone considering this product?
Definitely worth it - particularly if you are already a Microsoft Suite user as it has great integration options with Power Automate and Excel.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Vendor's Interest First
Please tell us why you think this review should be flagged.

Edem Aurelius K.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2023
Versatile tool for creating surveys and quizzes
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Definitely its Integration with Microsoft 365
What is your favorite aspect of this product?
User-friendly interface and ease of use. The new custom theme are also really cool.
What do you dislike most about this product?
Mobile version interface can be improved. Not the best experience.
What recommendations would you give to someone considering this product?
Define your survey objectives clearly and clearly make use of the branching feature. For analysis, you will definitely need Power BI or another analysis tool for advanced analysis.
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.

Valerie I.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
I highly recommend this product
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
It is unique
What is your favorite aspect of this product?
I have no favorite
What do you dislike most about this product?
I have no dislikes
What recommendations would you give to someone considering this product?
A very good product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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