


What is Microsoft Forms?
Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
97 Plan to Renew
2
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Forms?
Pros
- Acts with Integrity
- Effective Service
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Mobility
Drag and Drop Design
Field Configuration and Customization
Electronic Signatures
Workflow Automation
Data Analysis and Survey Function
APIs and Integration
Version Management
State Transformation
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
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Microsoft Forms Reviews

Sagar S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2025
Create Online forms for Survey very easily
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Time saver tool to collect the data in the survey forms, I can create forms as per expectations and send to easily to my company members.
What is your favorite aspect of this product?
I can use this tool free to have amazing and fast survey through the online forms by sharing the forms links to my teammates and it's very productive take very less time to create High quality forms
What do you dislike most about this product?
It's best in the market to create online forms
What recommendations would you give to someone considering this product?
Do best survey by creating online forms easily
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.

Yash S.
- Role: Information Technology
- Industry: Electronics
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Simple and effective tool
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Unlike Google Forms, Typeform, or SurveyMonkey, Microsoft Forms is deeply integrated into Microsoft 365. Microsoft Forms offers enterprise-grade security with Data encryption & GDPR compliance.
What is your favorite aspect of this product?
Microsoft Forms is easier to use than Typeform or SurveyMonkey, which have more advanced but complex features. Microsoft Forms is free for Microsoft 365 users, whereas SurveyMonkey and Typeform require paid plans for advanced features.
What do you dislike most about this product?
Users must manually create all questions. No AI-powered recommendations. Microsoft Forms provides basic response summaries but lacks detailed analytics, filtering, and segmentation.
What recommendations would you give to someone considering this product?
Microsoft Forms is a practical solution for users seeking a straightforward form-building tool, especially within organizations that utilize Microsoft 365. While it may not offer the advanced features found in some dedicated form builders, its seamless integration and user-friendly interface make it a valuable tool for basic survey and data collection tasks.
Pros
- Client Friendly Policies
- Continually Improving Product
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.

Saurav B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2025
Best way to create survey forms easily
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
I can create survey forms easily with the tool, this allows me to create forms easily without any issue and I can directly send the forms to anyone and this makes mt work simple
What is your favorite aspect of this product?
I can collect feedback with this tool and can have survey of lots of people in very short time.
What do you dislike most about this product?
Working perfectly not have any dislike
What recommendations would you give to someone considering this product?
Best to do survey with online forms
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
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