


What is Microsoft Forms?
Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
2
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Forms?
Pros
- Acts with Integrity
- Trustworthy
- Effective Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Mobility
Field Configuration and Customization
Drag and Drop Design
Electronic Signatures
Workflow Automation
Data Analysis and Survey Function
State Transformation
APIs and Integration
Version Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
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Microsoft Forms Reviews

Valerie I.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
I highly recommend this product
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
It is unique
What is your favorite aspect of this product?
I have no favorite
What do you dislike most about this product?
I have no dislikes
What recommendations would you give to someone considering this product?
A very good product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Prakriti B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
easy to use and report out
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
works well with our workflow
What is your favorite aspect of this product?
easy to use- anyone on our team can make and send surverys
What do you dislike most about this product?
nothing- for what we need it for and the price we pay, its great!
What recommendations would you give to someone considering this product?
if you have a Microsoft workspace- I really recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.

Simone I.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Feb 2025
User-Friendly tool for creating and publish forms
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
The platform offers an intuitive interface and it seamlessly integrates with other Microsoft 365 applications like Excel and SharePoint, Microsoft Forms has also strict security and privacy standards, ensuring data protection and compliance with our policies.
What is your favorite aspect of this product?
The ability to generate an embed code or publish live forms, linking or embedding them quickly with an existing website.
What do you dislike most about this product?
The customization of the forms although easy and possible in many aspects is not complete and the final layout is very static with no great possibility to change the look and feel.
What recommendations would you give to someone considering this product?
Use the tool to quickly create forms that do not require complicated integrations with data repositories, consider the possibility of connecting the tool via API to existing applications. Assess whether the level of customization is sufficient.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Generous Negotitation
Please tell us why you think this review should be flagged.
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